Installing the extension  

1. Go to Setup > Marketplace.
   
2. Click All Extensions, browse through for Vonage, and click it.
   The details about the extension will be available.
3. Click Install Now.
   
4. Agree to the terms of service and click Install Now.
   
5. Click Agree and Continue in Privacy Declaration.
   
6. In Choose Users/Profiles, select one of the following options:
   
1. Install for admins only
   
2. Install for all users
   
3. Choose profiles
   If you select the Choose profiles option, select all the profiles you want the extension to install for. Click Confirm.
7. Enter the API Key and API Secret.
   
8. Click Save.
   If you click Skip in this step, you can later authorize from Vonage extension details page.

Note: To get the API key and the API secret:

1. Log in to your Vonage account.
   
2. Under your account's profile, click on the settings option.
   
3. Copy the API key from the corresponding field, then paste it in the extension details page in Zoho Recruit.
   
4. Repeat the previous step for the API secret.
   

Sending SMS messages 

1. Select the desired candidate or contact that you wish to send an SMS.
   
2. Click Send SMS.
   
3. You can either choose a message from an already existing template or write a new SMS to send.
   
4. Click the Send button.
   

Sending voice messages  

1. Select the desired candidate or contact that you want to send a voice message to.
   
2. Click Send Voice Message. 
   
3. Use one of the following methods to create your message:
   
1. Text to speech: You can either choose a message from an already existing template or enter a piece of text in the text area and choose a suitable voice. The system shall automatically convert the text to speech.
   
2. Upload audio: This will automatically send the audio file as a voice message.
   
3. IVR: Select an already created IVR messages.
   
4. Click Send.
   

Creating IVR messages   

1. Go to the Vonage web tab in Zoho Recruit.
   
2. Click on the IVR Menu subtab.
   
3. Click Create New IVR and enter the details as required:
   
1. IVR Name: Enter a desired name for the IVR (this will be helpful while mapping).
   
2. Greetings: Enter a greeting message or upload an audio file. This message will be played for the user.
   
3. Actions: Enter the phone number to which the incoming call is to be directed upon dialling a number.
   

Configuring incoming calls and SMS 

1. Go to the Vonage web tab in Zoho Recruit.
   
2. Click on the Numbers subtab.
   
3. Select Inbound SMS.
   
4. Using the IVR Menu (for inbound calls) option, map the desired IVR menu with the corresponding phone number.

Uninstalling the extension  

1. Click Setup > Marketplace > Installed.
   All the installed extensions will be listed.
2. Browse for Vonage and click the corresponding Uninstall link.
   Click OK to confirm.