Interview Evaluation | Zoho Recruit

Interview Evaluation

In the competitive recruitment landscape, providing structured and insightful feedback is crucial for making informed hiring decisions. Zoho Recruit's Interview Evaluation feature serves as a central hub for delivering comprehensive interview evaluation, ensuring objective and consistent feedback for all candidates. This feature streamlines the evaluation process for interviews conducted via video call, face-to-face meeting, or pre-recorded session. 

What is Interview Evaluation?  

Interview evaluation is the process of assessing and recording a candidate's performance during or after an interview.  Effective interview evaluation helps organizations select the best candidates, ensures fairness in the hiring process, and improves the overall quality of hiring decisions.

Benefits  

  1. Efficient Candidate Management:
    Enables quick viewing of each interview's status and reasons for not moving a candidate forward, preventing unnecessary backtracking and ensuring a seamless hiring experience.
  2. Flexibility in Recruitment:
    Allows easy revisiting and reconsidering of candidates based on their evaluations, especially useful when roles need to be filled quickly or parameters change during the recruitment process.
  3. Enhanced Interview Efficiency:
    Provides default evaluation reasons and interview statuses visible to authorized users, facilitating faster and more efficient interviews.
  4. Customizable Options:
    Offers the ability to add tailored reasons and statuses to better align with your hiring process.

Interview Evaluation Types

In Zoho Recruit, we offer two types of evaluations for assessing candidates:

1. General Evaluation  

A General Evaluation allows you to provide an interview evaluation without associating any specific assessments or questions. This type of evaluation is ideal for capturing overall impressions and qualitative feedback about a candidate's performance during an interview.

2. Assessment based Evaluation

The Assessment based evaluation involves detailed questions containing numerical star ratings or thumbs-up and thumbs-down options, along with a comments section for additional feedback.
Note: If no interview assessments is selected during the creation of the interview, then the general evaluation form will automatically open when the Submit evaluation button is clicked.

Who can Evaluate Candidates?  

When creating interviews, users added to the Interviewers field with change status permission can provide evaluations post Interview.

Adding Questions for Interview Evaluation 

When creating interviews, there is a field called Assessment. Choose the type of assessment from those created in the Assessment module. This will include questions for evaluation.


Interview Evaluation Process

1. Access Interview Module: Navigate to the Interviews module in the top navigation menu. This will take you to the Interviews module overview page.
2. Method 1: Click on the Interview Kit (Quick View), This will open a Interview Kit page, here you can evaluating the candidate.


      Method 2: Select any specific interview record for which you want to submit an evaluation and Click the Submit Evaluation button.

4. Rate Questions: Interviewers can submit Rating based on their level of satisfaction for each question asked during the interview.
  1. When creating interviewer's assessments in the Assessment module, it provides you with two rating options, Thumb Rating and Star rating. The rating type you choose will be applied to all reviews made using the assessment.
  2. Thumb Rating uses Thumbs-up and Thumbs-down and Star Rating ranges from 1-star to 5-stars.
  3. A numerical weight is assigned to each response (5 for thumbs up, 1 for thumbs down). The below images shows the examples of Star and Thumbs Rating


5. Provide Overall Ratings: Is the average rating calculated based on the cumilative average inferred from the ratings provided to all the questions.
Note: If a questions are not rated/rating is not provided to the average rating field, then, the overall evaluation will be determined by the chosen interview status (next component).  In addition to this, Interviewer can also manually provide a rating in the average rating.
6. Choose Status: This is the status of the Interview, which allows interviewers to indicate their overall decision regarding the candidate based on the interview performance. The default statuses and their associated ratings are:
  1. Strongly Hired: 5
  2. Hired: 4
  3. On-Hold: 3
  4. Rejected: 2
  5. Strongly Rejected: 1
  6. Custom Statuses: 4 (default)

Note: When submitting an interview review in Zoho Recruit, the platform offers default reasons to be selected when rejecting or cancelling a candidate. If the provided default options are not suitable, you can add custom reasons for rejections and cancellations, as well as custom statuses. Check out this document to customise status

7. Provide  Overall Comments: This optional field allows you to provide any additional feedback or comments for the candidate.
8. Check out Application Status: This is an optional field. Interviewers can enable this once the entire interview process is complete, interviewers may need to change the status of the candidates.
9. Submission: Once you've completed the evaluation, click the Submit Evaluation button.
Note: The Submit Evaluation button will be enabled based on the time of the interview.

Viewing Submitted Feedback 

  1. Navigate to the Interview Module.
  2. Select the specific interview record for which you want to view the evaluation.
  3. Click on Details. This will display the submitted evaluation.

Other Areas of Using Interview Evaluations

There are several other areas where this feature can be utilized effectively:
  1. Submitting Assessment during Interview Logging:
    Allows interviewers to submit assessments and feedback directly within the interview logging process. Check out: Submission module
  2. Live Interview Evaluation Page:
    Enables interviewers to provide immediate feedback and ratings on candidates. For more details refer Scheduling Live Interviews
  3. Video Interview Evaluation Page:
    Similar to the live interview evaluation page, this feature focuses on assessing candidates' performance in pre-recorded video interviews. For more details refer this Scheduling Video Interviews
  4. Home Page My Actions Component:
    1. Interviews Sub-tab: Within the My Actions component, this sub-tab view allows Interviewers and Hiring Managers to access and Interviews tab.

      5. Client Portal Interview Evaluation:
            When an interview is scheduled with a client, Client can provide their evaluation through the Interview module in the Client Portal.




    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION









                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Interviews: An Overview

                                                                                                                In the word of recruitment, the orchestration of interviews often resembles a complex and intricate symphony. Coordinating schedules, communicating with candidates and interviewers, and tracking each interview's progress can be akin to conducting an ...
                                                                                                              • Assessments

                                                                                                                Introduction Before the actual interview process begins, there is often a need to collect candidate information related to a defined set of skills or qualities that all competitive applicants should have. Using Zoho Recruit’s Assessments feature, ...
                                                                                                              • Live Interview - Interviewer Aspect

                                                                                                                Zoho Recruit's Live Interview deals with the process of conducting a live interview session and evaluating the candidate. Video interviews have changed the hiring landscape, helping recruiters and hiring managers understand candidates better while ...
                                                                                                              • Parsing Review

                                                                                                                Introduction Parsing Review lets you review information obtained from our parser for mismatches and discrepancies. The Parsing Accuracy is displayed along with the parsed values. The Parsing Review toggle works only for the Resume Inbox and Paste The ...
                                                                                                              • Candidate Review Form

                                                                                                                Introduction Candidate review form is an easy and efficient way for your clients to approve/reject candidate profiles you submit. How it works By default, the link to the review form is embedded in the Submit To Client email template. Your clients ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources