Adding SPF and DKIM Records to DNS Settings | Zoho Recruit

Adding SPF and DKIM Records to DNS Settings

Email authentication allows organizations to retain the trustworthiness of the email's origin, when they send emails from Zoho Recruit using their domain. In order to authenticate the emails, they need to validate the following authentication standards:
  1. Domain Verification
  2. SPF (Sender Policy Framework)
  3. DKIM (Domain Keys Identified Mail)
This authentication can be performed in Zoho Recruit, post which the auto generated SPF and DKIM records need to be added to the domain manager.

Adding SPF TXT record in domain manager

Sender Policy Framework or SPF is an extension to the Simple Mail Transfer Protocol (SMTP). It allows the software to identify and reject forged email addresses in the SMTP Mail From (Return-Path). It lets the domain owner to specify their email sending policy, i.e. which email server they want to use to send mail from their domain name.

To add SPF TXT record in your domain manager;
  1. Login to your DNS Manager account.
  2. Select My Account from the menu and choose Domains.
  3. Expand Domains and click the Manage DNS button for the domain you want to verify.
    You will be redirected to the DNS Manager page and will be able to see information about existing DNS records.
  4. Scroll down to the Records section and click the Add button to add a DNS record.
    1. In Record Type, select TXT from the drop-down list.
    2. In Host, type @.
    3. In TXT Value, enter the record value generated from Zoho Recruit (for example, v=spf1 include:transmail.net ~all).
    4. In TTL, enter 12 hours.
  5. Click Finish.

Adding multiple SPF records

Having multiple SPF records can interrupt the SPF check which may cause validation failure. As a result, the emails may end up as Spam in the recipient servers.

To avoid this, you need to add the SPF record in the below format:
Remember to check if there are multiple SPF records. In that case, you would have to merge them like this and then verify.

Incorrect format:
  1. (Example #1) v=spf1 include:abc.com ~all
  2. (Example #2) v=spf1 include:def.com ~all
  3. (Example #3) v=spf1 include:transmail.net ~all
Correct format:  v=spf1 include:abc.com include:def.com include:transmail.net ~all

Tools to check valid SPF records

You can use the tools linked below to check the validity of SPF records.

#1. Kitterman



#2. Zoho Mail




Adding DKIM TXT records in your domain manager

Domain Keys or DKIM is an email authentication system that is designed to verify the authenticity of the email sender and the integrity of the message (i.e., the message was not altered during transit). The DomainKeys specification has adopted aspects of Identified Internet Mail to create an enhanced protocol called Domain Keys Identified Mail.

To add DKIM TXT record in your domain manager;
  1. Log into your DNS Manager account.
  2. Click My Account from the menu and choose Domains.
  3. Expand Domains and click Manage DNS for the domain that you wish to verify.
    You will be redirected to the DNS Manager page and will be able to see information about existing DNS records.  
  4. Scroll down to the Records section and click the Add button to add a DNS record.

    1. In Record Type, select TXT from the drop-down list.
    2. In Host type enter, <selector>._domainkey" (eg. 1522905413783._domainkey) ".
    3. In TXT, enter the TXT Record value generated in your Zoho Recruit.
  5. Click Finish.
Important Note:
  1. In Step 6, DO NOT add the domain name after the domain key in the DNS server because in most of the cases they automatically add your domain to the end.
  2. Many DNS hosts only require you to enter 1522905413783._domainkey as the TXT record name instead of the full domain, because they automatically add your domain to the end.
    1. Your TXT record name will be 1522905413783._domainkey.yourdomain.com.yourdomain.com, instead of the intended 1522905413783._domainkey.yourdomain.com.
  3. To prevent error in verification, remember to check the TXT record and delete the domain name from the domain key. 

Managing DNS settings in other platforms

Adding TXT records in Big rock's DNS Server

To host your domain in the Big rock's DNS server;
  1. Login to your Big rock account.
  2. Click on the domain name for which you want to edit TXT records.

  3. Click DNS Management on the right bottom and then click Manage DNS.

  4. Click TXT Records.

The domain name will be auto-populated, so you don't have to enter it manually.

Adding TXT records in Namecheap DNS Server

To host your domain in the Namecheap's DNS server;
  1. Sign into your Namecheap account.
  2. Select Domain List from the left sidebar and click Manage next to your domain.

  3. Select the Advanced DNS tab from the top of the page.

  4. In the Host Records section, click the Add New Record button.

Adding TXT records in Shopify DNS Server

  1. In your Shopify admin account, go to Online Store > Domains.
  2. In the Shopify-managed domains section, click the domain name you want to edit.
  3. Click DNS Settings.

  4. Edit the following DNS settings, if needed:
    1. Click Add custom record > select record type, and confirm the details.
    2. Click Actions > Edit and confirm the details, to change an existing record.
    3. Click Actions > Remove to delete a record.

Adding TXT records in Square space DNS Server

  1. Open Advanced DNS Settings for the domain.
  2. Scroll down to Custom Records.
  3. In the Record field of a blank row, select TXT from the drop-down.
  4. In the Host field, enter the host name.
  5. Leave the Priority field blank.
  6. In the Data field, enter the TXT record value. (TXT value is a combination of letters, numbers, and symbols.)
  7. Click Add to save the record to your settings.

    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION






                          Quick Links Workflow Automation Data Collection
                          Web Forms Enterprise Begin Data Collection
                          Interactive Forms Workplace Data Collection App
                          Offline Forms Customer Service Accessible Forms
                          Digital Forms Marketing Forms for Small Business
                          HTML Forms Education Forms for Enterprise
                          Contact Forms E-commerce Forms for any business
                          Lead Generation Forms Healthcare Forms for Startups
                          Wordpress Forms Customer onboarding Order Forms for Small Business
                          No Code Forms Construction RSVP tool for holidays
                          Free Forms Travel
                          Prefill Forms Non-Profit

                          Intake Forms Legal

                          Form Designer HR

                          Card Forms Food
                          Assign Forms Photography

                          Translate Forms Real Estate
                          Electronic Forms

                          Notification Emails for Forms Alternatives
                          Holiday Forms Google Forms alternative 
                          Form to PDF Jotform alternative





                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Search Records

                                                                                                                The search option helps with locating specific information or specific records without having to go through the entire list of records, thus saving time in finding records. The different search options available in Zoho Recruit are: Search by ...
                                                                                                              • Creating Candidate Records

                                                                                                                Methods There are multiple ways for creating candidate records in Zoho Recruit, namely; Entering data in the candidate details form: You can manually fill in the Candidate details gathered from various external sources, e.g. trade shows, exhibitions, ...
                                                                                                              • Checking Duplicate Records in Zoho Recruit

                                                                                                                When you have hundreds and thousands of records in your Recruit, as your business grows, it becomes a very difficult task to check for duplicates. Zoho Recruit provides you with an option to check if a record already exists in your Recruit account by ...
                                                                                                              • Adding Users

                                                                                                                Users with the Super Administrator privilege can add users from Google Apps to Zoho Recruit. By default, the system will assign the Manager role and Standard User profile to the users. We recommend that you review and update the roles and profiles of ...
                                                                                                              • Common Operations

                                                                                                                Navigate Records Navigate primarily means the process of moving back and forth within the records. Navigation in Zoho Recruit allows easy movement between records; provides options to choose the number of records to be displayed in one page; and ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources