Email Authentication
In this digital era email forms a major part of communication in every business or organization. Companies often use different servers or domains other than their server to deliver the message to its recipients. In such cases it's crucial to establish an email policy that can define the rules by which the email can be authenticated from its domain name.
Zoho Recruit provides email authentication standards that will allow the organizations to increase the trustworthiness of its email origin when it chooses to send emails from Zoho Recruit using their domain. To authenticate your emails sent from Zoho Recruit, you need to validate the following authentication standards:
- Domain Verification
- DKIM (DomainKeys Identified Mail)
- SPF (Sender Policy Framework)
How to authenticate email domains?
You can add and authenticate all your email domains in three simple-steps, namely;
STEP #1: Add your email domain
Adding your company's domains or subdomains is the first step for email authentication. Domain verification helps to ensure that the domain from which the emails are sent is authentic and trustworthy. To facilitate this, you have to add your company's email address and the domains or subdomains in Zoho Recruit.
To add a new domain;
- Go to Setup > General > Email Settings > Email Authentication and click Add Domain.
- Enter your email address and click Add Domain.
STEP #2: Verify your identity
Once the domain has been added, a verification code is generated and sent to the entered email address. Click Enter Code, paste the verification code sent to your email address and click Verify.
Keep in mind that the verification code will be valid for 15 days. In case you haven't received an email or the validity period of the code has elapsed, click Resend Mail.
STEP #3: Validate SPF & DKIM records
After the domain has been verified, click Validate. In the pop-up that is displayed, you will the see your SPF and DKIM record details.
Copy these details and add them as TXT records in your domain manager. See More Adding SPF and DKIM Records to DNS Settings
DomainKeys Identified Mail (DKIM)
DKIM is used to ensure that the message has not been altered in transmission. It uses public key encryption to authenticate the email messages.
Sender Policy Framework (SPF)
This authentication standard allows sending domains to define which IP addresses are allowed to deliver email messages on behalf of the domain.
Note:
Another authentication standard that the sending domains use to block fraudulent emails is DMARC (Domain-Based Message Authentication, Reporting, and Conformance). It is built as a combination of the DKIM and SPF standards with additional features like reporting, policy definition, and the notion of identity alignment. A domain needs to pass both SPF and DKIM to satisfy the DMARC regulation.
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