Availability

Edition Required: Available for both the Staffing and Corporate HR editions of Zoho Recruit

Supported Modules:  Candidates, Vendors, Clients, Contacts, Applications and Custom Modules with Email field.

Sending Emails

Through the Candidates or Contacts Module

1. Go to the module and select the record to whom you want to send an email.
   

1. Click the Send Email icon.
   Alternatively, you can go to the Emails section under Related List and click the Send Email button.
   
   
2. In the Send Email window, Click CC and BCC and specify the appropriate email address if required.
   
3. Compose your email and click Send.
   

Through the Emails Tab

1. Go to the Emails tab and click New Mail.
   
2. Enter the email address in the'To' text box.
   
3. You can also type @ followed by the record name, to send an email to that record.
   
4. Compose the email and click Send.
   The email will be displayed in the Emails section of the record's Related List.
   

Note:  The attachments added in the email should not exceed 10MB. See also Attachment Limits

 Scheduling Emails 

Sending and following up on emails is an important part of a recruiter's job, it comes down to your preference when you choose to do it. While some recruiters check and respond to emails as soon as they get to work, some keep it for after lunch or some do it even when they commute to work. If you are looking for a common time to get the best attention for all your emails, there's never one. And it is impossible to wait and send each email based on its best time when it would be noticed.

1. Select a record from any of the supported modules and click on the Send Email icon in the detail page.
   
2. Once you've finished drafting your email, click Schedule.
   
3. Choose how and when you want to schedule your email and click Schedule;
   
1. Select how many hours you want to schedule your email after.
   
2. Select when to schedule the email based on generic shift hours.
   
3. Select if you want to schedule the email on a given date and time.
   
4. Click Send Later.
   
5. You can now view the scheduled email under Related Lists > Emails if you want to edit it before it is sent.
   

Preview Emails

1. Merge fields that are marked in yellow do not contain any values. Meaning, the field in the record from which the values will be replaced in the merge fields is empty.
   
2. Email previews are unavailable when sending mass emails.

Email preview when sending a mail

Email preview when submitting to client

Email preview during manual trigger

Email preview when sending a reply

Attach Documents

1. Click the [Module] tab and select a record.
   Module refers to the Candidates, Contacts, Vendors, etc.
2. In the Emails section under Related List, click the Send Email button.
   
3. In the Send Email window, select the option through which you want to upload an attachment.
   

Note:

1. Attach form Zoho Docs is available only after you configure your Zoho Mail Add-on.
   
2. In the Free plan, you can attach files up to 3MB.
   
3. In the Professional and Enterprise plans, you can attach files up to 10MB.
   
4. Zoho Mail Add-on users in any plan can attach files up to 10MB.
   
5. You can attach a maximum of 5 attachments from the Zoho Docs in a single email.
   

Email Limits

In Zoho Recruit, you can either send bulk emails or individual emails. Following are the limits for sending emails based on your account's Edition. Please note that email limits will be set based on the organization's time zone.

Limits for Individual Emails

1. In the Free plan– 50 x total confirmed and active users emails/recipients per day for up to 3 users.
   For example, assume you have 2 active and confirmed users in your organization’s account. As the limit for each user is 50 emails/day, the total number of emails per day, per organization can be up to 100 (50 x 2) emails.
   
2. In the Paid plans– 300 x total confirmed and active users emails/recipients per day.
   For example, assume you have 5 active and confirmed users in your organization’s account. As the limit for each user is 300 emails/day, the total number of emails per day, per organization can be up to 1500 (300 x 5) emails.

Limits for Mass Emails

1. You can send mass emails based on your Zoho Recruit pricing plan.
   
1. Standard – 250 per day/org
   
2. Professional – 500 per day/org
   
3. Enterprise – 750 per day/org
   
2. 12 AM to 11.59 PM in your organization's time zone is considered as one day, to calculate the email count.
   
3. The mass emails per day, per company includes Autoresponders, active email Schedulers, Macros and Mass Emails.
   
4. You can also increase the mass email limit up to 2500 per day, per organization for an additional cost. Please write to us at support@zohorecruit.com to increase your mass email limit.