Configure IMAP Account
Whether you’re hiring for your firm, or a staffing agency managing multiple clients, you're constantly inundated with emails, many of which are ongoing conversations with your applicants. This is why Zoho Recruit aims to provide a seamless email communication experience.
Configuring IMAP with Zoho Recruit helps you sync your emails across multiple email clients. Your email activity syncs across all platforms, giving you complete access to them.
Configuring IMAP with Zoho Recruit helps you sync your emails across multiple email clients. Your email activity syncs across all platforms, giving you complete access to them.
Availability:
Set up IMAP
To add one of the IMAP accounts
- In Zoho Recruit, Go to Setup > General > Email Settings and Click Get Started
- Choose one of the listed email services.
- Click IMAP.
- In case you selected Gmail to configure IMAP with Zoho Recruit, enter your Gmail account credentials and click Continue.
- If you've enabled Two-Factor Authentication for your email account, you must enter the App-specific password for IMAP configuration and not your regular email password.
- Click Continue.
- Click Server Details to view the incoming and outgoing server settings.The Server Details are automatically populated on selecting one of the popular IMAP Integrations.
- Choose the Email Sharing Permissions and click Save.
For a Zoho Mail Account
If you wish to configure your Zoho Mail account via IMAP in Zoho Recruit, and you have the TFA service enabled for it, follow the instructions below to generate the app-specific password for your Zoho Mail account.
1. Sign into https://accounts.zoho.com/u/h#home with your Zoho account credentials.
2. On the welcome dashboard, click Two Factor Authentication.
3. In the Two Factor Authentication page, click Manage Application Specific Passwords.
4. In the Application Specific Passwords popup, enter the Device name and your current Zoho account password.
5. Click Generate.
6. Copy and paste this password right away into the Password text box for IMAP configuration in Zoho Recruit.
For Gmail Account
To configure your Gmail account using IMAP,
- Go to Setup > General > Email Settings.
- Under Popular Email Services, select Gmail.
- Choose IMAP as the email protocol to sync your emails across multiple devices and to use Mail Magnet for sending and receiving emails.
- Enter your Name and Email Address, then click Authenticate with Google.
- Sign in with your Gmail account by entering your email or phone number.
- Review Zoho Recruit’s Privacy Policy and Terms of Service, then click Continue.
- Grant access to allow Zoho Recruit to read, compose, send, and permanently delete your Gmail emails, then click Continue.
- Your email will begin syncing, and you’ll receive a confirmation email once the sync is complete.
For Outlook Account
If you wish to configure your Office 365 account via IMAP in Zoho Recruit, follow the instructions given below.
- Select the O365 option while configuring your email address.
- Select the IMAP protocol.
- Enter your Name and Email Address and click Authenticate with Office 365.
- The Microsoft Login page will then be displayed as a pop-up. Sign in to your O365 account.
- Check the consent checkbox and click Accept.
- In the next page, scroll-down and click Save.
- Your emails will now start syncing within Zoho Recruit.
For Yahoo Mail Account
To configure your Yahoo account via IMAP in Zoho Recruit, and you have the TFA service enabled for it, follow the instructions below to generate the app-specific password for your Yahoo account.
- Sign into your Yahoo Mail account.
- Go to Settings > Account info.
- Under Two-step Verification, click Generate app password.
- To generate app-specific password, the Two-step verification must be switched on.
- From the Select App dropdown list, select Other and enter the name of the app. For example, IMAP for Zoho Recruit.
- Click Generate.
- Copy and paste the unique app-specific password generated into the Password text box for IMAP configuration in Zoho Recruit.
View Emails
When the IMAP account is set up, your sent and received emails will be associated to the candidates/contacts in Zoho Recruit, under the Emails related list. These include emails sent to the Primary as well as Secondary Email addresses of candidates/contacts. Emails in this related list can be sorted based on users who have shared their email account while setting up their IMAP account. You can either select All from the drop-down list or the specific user to view the email. Note that the option to view All emails is supported only in IMAP configuration.
To view emails of candidates/contacts
To view emails of candidates/contacts
- Go to the Candidates/Contacts module.
- Click on a record in the module.
- In the emails related list, select the desired IMAP shared user from the picklist field.
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