RecruiterInbox: A hiring-focused email assistant
Recruiting talent is undeniably one of the most critical undertakings for any organization, but it often comes with its own set of challenges. The modern recruiting landscape has evolved significantly, with an ever-growing influx of job applications, candidate inquiries, and communication channels. Managing this ocean of information can be not only time-consuming but also overwhelming, making it imperative for recruiters to find innovative solutions to stay ahead in the competition for the best talent.
Enter RecruiterInbox, a groundbreaking solution designed to revolutionize the way recruiters manage their email communications and hiring tasks. In an era where every interaction with potential candidates and clients carries immense significance, RecruiterInbox empowers recruiters to not only navigate the intricacies of their inbox but also to create a seamless and efficient hiring process. It acts as a digital ally for recruiters, streamlining their workflow and enabling them to focus on the core essence of their role: identifying, attracting, and securing top-tier talent.
Features
Intelligent Email Management: Master the Chaos with Kanban View
The heart of RecruiterInbox's functionality lies in its intelligent email sorting capability. In an age where email inboxes are often inundated with a multitude of messages, ranging from personal communications to promotional offers, RecruiterInbox introduces a cutting-edge Kanban view, redefining how you handle your emails.
Imagine your inbox as a dynamic board, where emails are intelligently sorted. You can seamlessly drag and drop your email threads, categorizing them in a matter of seconds.
Example: Picture a recruiter's inbox flooded with emails. With RecruiterInbox, they can effortlessly filter out non-essential communications, ensuring that crucial messages from potential candidates, feedback from client-contacts or interview coordination requests take center stage. Also, recruiters can drag and drop a candidate's email from 'Not in Recruit' to 'Candidates & Contacts', ensuring they never miss a potential hire.Effortless Labeling: Simplify Organization, Enhance Productivity
In the fast-paced realm of recruitment, staying organized is essential. With RecruiterInbox's intuitive drag-and-drop labeling feature, managing your emails becomes a breeze. Imagine effortlessly categorizing emails from various sources – candidates, clients, and events – with a simple drag, enhancing your workflow. This seamless system ensures quick access to crucial emails, allowing you to respond promptly and effectively.
By streamlining your inbox organization, RecruiterInbox optimizes your efficiency, enabling you to focus on meaningful candidate interactions and building valuable client connections. Master your inbox with ease, experience unparalleled productivity, and transform your recruitment process.
Example: Envision labeling emails from a recent job fair. By simply dragging the "Tradeshow" label and dropping it on an email, you can assign the label to said email, ensuring you can quickly access and respond to this thread.Direct Hiring Actions: Elevate Your Workflow
The power of RecruiterInbox extends beyond email management. It equips recruiters with the ability to execute vital hiring actions without ever leaving their email environment. From associating applicants with open positions to scheduling interviews, adding tasks, and arranging calls, you can perform crucial hiring actions directly from your inbox.
Example: Imagine receiving an email from a highly qualified candidate expressing interest in a job opening. With RecruiterInbox, you can promptly create a task for reviewing their resume, assign it to the relevant team member, and schedule an interview – all without exiting your email platform.
Seamless Experience: Your Central Hub for Hiring Excellence
RecruiterInbox seamlessly integrates with Zoho Recruit, streamlining your entire hiring process by providing a centralized hub for managing your hiring pipeline, candidates, and communication. Real-time synchronization means that any action taken in either RecruiterInbox or Zoho Recruit reflects instantly.
Example: You've shortlisted a candidate for an interview and need to update their status in your applicant tracking system. With RecruiterInbox's seamless integration with Zoho Recruit, this task becomes a seamless and error-free process, keeping your hiring process meticulously organized.
Contextual Email Integration: Seamless Communication Across Platforms
RecruiterInbox guarantees a unified email experience, ensuring your communication flows seamlessly across various platforms. When you engage with an email within Zoho Recruit, whether it's responding to a candidate query or coordinating with a client, the action synchronizes effortlessly. Imagine discussing an interview time with a candidate in Zoho Recruit. This conversation instantly reflects in RecruiterInbox and your email client (Gmail, Outlook, etc).
Such synchronization guarantees you're always on top of your communication, allowing you to switch between platforms without losing context. This cohesiveness enhances your workflow, making interactions swift and accurate, irrespective of the platform you're using. Stay connected, stay informed, and simplify your communication with RecruiterInbox.
Example: Say you're communicating with a key candidate about a job opportunity via Zoho Recruit. You respond promptly, discussing the interview process and details. Later, while checking your Gmail, you find the same conversation seamlessly integrated into your inbox. This contextual integration ensures you can continue the discussion effortlessly, without missing any vital details.
Benefits
Save Time: Streamlined Workflow, Maximum Efficiency
RecruiterInbox streamlines your workflow, liberating you from the complexities of email management. Spend less time organizing emails and more time evaluating candidates and delivering outstanding service to clients.
Boost Productivity: Accomplish More, Effortlessly
Efficiency drives productivity. By automating tasks and ensuring consistent communication, RecruiterInbox empowers you to achieve more in less time. Source, evaluate, and select candidates effectively, maximizing your overall productivity.
Enhance Candidate Experience: Timely and Transparent Communication
Candidates appreciate timely updates and transparent communication. With RecruiterInbox, you can provide both, ensuring candidates feel valued and respected throughout the hiring process. Elevate your candidate experience and build lasting, positive relationships.
Maintain Consistency: Build Trust, Foster Connections
Consistent communication builds trust. RecruiterInbox's branded templates and synchronized interactions help you maintain a consistent image, fostering trust among candidates and clients alike. Strengthen your relationships and foster a positive brand reputation.
RecruiterInbox - A Screen Tour
Access emails via RecruiterInbox
Once you have configured your email account in Zoho Recruit via IMAP, you will see a module called RecruiterInbox in your account. If you have not yet configured your email account via IMAP, please refer, Configuring RecruiterInbox. Navigate to the RecruiterInbox module to view emails from your candidates, contacts and colleagues in context and work with the emails.
If you have already configured your email account via IMAP in Zoho Recruit, go to the RecruiterInbox module and click Try Now to start receiving your emails.
Available Views
The RecruiterInbox view is primarily divided into three sections: Candidates & Contacts, Not in Recruit, and Colleagues. These sections organize the mailbox and make it easy for recruiters to prioritize, find and stay on top of their email communication.
Candidates & Contacts
Contacts are the people from the client company with whom you are in touch with and share updates about the progress of their job order. You may submit candidates to them and they may get back with reviews and comments. Also, candidates are people who apply for positions at your client's company and might engage with you to enquire about potential opportunities or even follow0-up regarding an existing job application. Emails from any of these two sender categories will be populated under this section.
Colleagues
Email from persons with the same domain name as yours, will automatically be grouped under this category. For example, for the account patricia@zylker.com, email sent from addresses from the domain "zylker.com" will fall under Colleagues.
Not in Recruit
Mail received from email addresses which are not listed in Zoho Recruit or have the same domain name as the host account, will be gathered in this section.
Views
By default, RecruiterInbox has two Views, namely, Unread and All Messages. Using this section will help you follow up with emails to and from candidates, client-contacts and vendors.
Folders
Zoho RecruiterInbox comes with default folders such as Inbox, Drafts, Spam, Sent and so on. Folders help you categorize emails for easy access and prioritization.
Labels
Labels are tags that can be associated to certain emails for easy recognition - for example, you can apply the label "Tradeshow" to all candidates from a tradeshow. These labels are applied on emails that satisfy these criteria.
The Single Column View
The Single Column View lets you view all the emails in a single page. You can use the filter options to view emails from Candidates, Contacts, Colleagues, or Not in Recruit and view them separately in a single window. Furthermore, you can execute various actions for the emails.
Click the Single Column View icon on the top right of the RecruiterInbox home page to enable this view.
Actions that can be performed from the single column view
Emails need more actions to be performed than mere reading and replying. You may have to carry-out various follow-up actions to the emails you receive. RecruiterInbox allows you to perform a lot of actions from the single column view. For example, you may want to move an email to a particular folder, mark an email as spam, apply label, and so on.
From the single column view you can perform the following actions in your email:
- Mark as read - You can mark the emails as read without opening by using this option.
- Mark as unread - You can mark a read email as unread, if you want to revisit the same later.
- Archive - You can safeguard important emails from getting deleted accidentally by archiving them. You can archive the emails from your inbox. Note: This option is available only for users who have integrated their Gmail account.
- Move to Folder - Allows you to move emails from inbox to specific folders in RecruiterInbox.
- Apply Label - You can classify emails using labels, that can help you locate related emails easily. You can select from existing labels or create a new label if needed.
- Mark as Spam - You can mark unwanted emails as spam. Once marked the email lands in the spam folder. You can revert this, if necessary.
- Move to Trash - You can move all the unwanted emails to trash. You can recover them based on your trash policy. For example, in Zoho Mail emails older than 30 days in the trash folder will be automatically deleted. You can recover the emails before that.
- Remove from View - When Email Insights is enabled in Zoho Recruit, all the emails are categorized into different views based on certain predefined parameters such as Unopened, Not Responded, Not Replied, etc. You can remove emails from these views if you don't want them to be categorized.
- Discard - The drafts you have can be discarded from RecruiterInbox.
The Email Detail View
The Right Pane
When you open an email, there's a details panel on the right. For all listed (candidates/contacts) addresses, the details panel presents the following sections:
Details
This contains contact information of the sender. You can also view a list of all deals associated with that address, and also create a new one if required. Activities can also be seen or created anew, and notes can be taken.
Conversations
This contains a history of all previous conversations with that particular candidate/contact. You can choose to view emails sent only by you, or from all users in your Recruit account.
Timeline
The Timeline is a chronological list of all activities around the selected record.
For unlisted email addresses that are grouped under Not in Recruit, the details panel will have the options to either add them as a Candidate or Contact. You can also add To-dos (Tasks, Events and Calls) or Notes to the candidate/contact directly from the Email Detail View.
Add senders as candidates/contacts
One of the key options provided by RecruiterInbox is the ability to add a Candidate/Contact directly from an Email.
When an Email is clicked in Not in Recruit section, in its details page you would find the option to add that particular mail as a Candidate/Contact. Upon clicking the button, a pop-up would appear. Enter the details and click Save.
Important Note:
Emails from colleagues will not be listed under the Colleagues stream in the following cases:
- When the private domain of the incoming email address is not the same as that of your email address. In that case, emails will appear in Not in Recruit stream. You can convert that sender as a colleague by dragging and dropping the email into the Colleagues stream. From then on emails from that domain in question will be displayed under Colleagues.
- When the domain of the incoming email address is a public domain. For example, if the sender's email address is from Gmail, Hotmail etc, the email will appear under Not in Recruit. However, these emails cannot be converted as Colleagues as they are public domains.
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