Using RecruiterInbox | Zoho Recruit

Using RecruiterInbox

With RecruiterInbox, managing your emails becomes effortless with three essential tools: Filters, Folders, and Labels. Filters act as personalized assistants, allowing you to sort emails based on specific criteria, ensuring you never miss crucial communications. Folders serve as virtual filing cabinets, helping you categorize emails by source and priority, enhancing productivity. Labels add visual cues, allowing for quick identification and organization of emails. Together, these tools streamline your inbox, making email management in RecruiterInbox efficient and hassle-free.

Working with filters in RecruiterInbox

When your Inbox is flooded with emails from various people - candidates, client-contacts, vendors and your colleagues - finding a specific email is like looking for a needle in a haystack. You may be looking for an email from your star candidate to send a response asap. Or you may be looking for a bunch of emails from a promotional email sender- just to trash them all at once. Whatever the action you wish to apply on the email, the fact remains that it is difficult to find specific emails from your crowded Inbox.

To help you deal with this, Zoho Recruit's RecruiterInbox allows you to create email filters. The filtered emails could be moved to a folder, assigned a label, marked as read, moved to trash and so on.

Filter based on Mail Criteria as well as Recruit criteria

The primary advantage of using RecruiterInbox is that it allows you to filter emails based on Mail Criteria as well as Recruit criteria. In a regular email service, you will only be able to do the former.
For example, you want to see mails "sent to you" from "Candidates sourced from campus drives", you can create a filter with the following criteria:
  1. Mail criteria - To equals
  2. Entity Criteria - If email received from candidates, where the Source is Campus Drive.
Once you have specified these criteria, you can Move them to folder - Campus Drive Candidates. Similarly, there are many actions you can associate with a filter. Read the following sections to learn more about managing filters.

Create a filter

To create a filter;
  1. From the left-panel, click Settings and click the add icon next to Filters.
  2. Enter a name and description for the new filter, choose the criteria, and assign any further actions if needed.

    For example, a filter for recruitment emails, which will collect emails with
    "Job Application" OR "Recruitment" OR "Interview" OR "Resume" in their subject line and automatically puts them in a folder named Recruitment.
  3. Click Save.

Import a filter

To import filters to RecruiterInbox;
  1. From the left-panel, click Settings > Filters.
  2. In the Filters page, click Import Filter and choose the import file. [Supported formats: .xml or .dat files only]
  3. Click Import.

Run-through Filter 

When you create a new filter to categorize a set of emails into a folder, the filter is by default applied only on emails that you receive after the filter has been set up.

For example, you have created a filter for Interview Invites. So, invites you receive AFTER the filter has been set up will be categorized into the folder you have specified. What about previous emails in your Inbox that meet the same criteria?

Run-through filter is a tool, which can be used in exactly these instances. After you have created a new filter, if you also wish to apply the filter for existing emails in your Inbox, you can "run this filter" through the required folder.

To Run a filter through a folder;
  1. From the left-panel, click Settings > Filters.
  2. Click on the Run Filter icon on the desired filter, select the folder through which you want run the filter and click Run through filter.
  3. After a few moments, you will see that the existing emails that meet the filter's criteria have also been categorized into the specified folder. 

Edit a filter

To edit a filter;
  1. From the left-panel, click Settings > Filters.
  2. Hover over the filter that you want to edit, and click the Edit icon.

    Alternatively, you can click the filter to view its details, and then click the blue
    Edit icon on that screen.
  3. Make the necessary changes, and click Save.

Delete a filter 

To delete a filter;
  1. From the left-panel, click Settings > Filters.
  2. Hover over the filter that you want to delete, and click the Delete icon that appears.

    Alternatively, you can click the filter to view its details, and then click the blue Delete icon on that screen.
  3. Click OK on the confirmation pop-up that appears. 
To delete filters from a folder;
  1. From the left-panel, click Settings > Folders.
  2. In the Folders section of the Email Settings screen, you can view your folders and the filters set for each folder in a list.
  3. Hover over the filter you want to delete, and click the Delete icon.
  4. In the confirmation pop-up, click OK. The filter will then be deleted from the folder.

Associate actions to a filter

There are six types of actions you can associate to a filter. You can see these actions once you have specified the criteria for the filter. The actions are as explained below.

Move to folder

When an email meets the criteria you have set for the filter, you can automatically move it to a folder. Choose which folder it should be moved to.

Assign Label

When an email meets the criteria you have set for the filter, you can automatically apply a label to the email. For example, an email from a client with more than 20 Job Openings to fill may be automatically marked as a High Value Client.

Mark as read

If you wish for some emails to automatically be marked as read, you can do so. For example, promotional emails from a service you are not very particular about could be automatically marked as read.

Move to trash

If you wish for some spam emails to automatically be trashed, you can do so by associating this action to your filter.

Notify me if there is no reply sent for incoming emails

Send yourself an alert if you have not replied to a candidate or contact's email within a certain number of minutes, hours or days.

Note:
Select the Stop processing other filters checkbox if you wish for only the filter in question to be active.

Working with Folders in RecruiterInbox

Folders help you classify your email based on the source and priority. To save time and increase productivity, create folders for top candidates and important client-contacts.

Default Folders: Mine, Inbox, Drafts, Sent, Spam, Trash, Outbox, Archive
Note:
  1. The folder Mine displays all emails that are directly addressed to you, i.e., emails in which the To/CC fields contain your email address.
  2. The folder Inbox, on the other hand, displays emails addressed to your email aliases and email groups that you are a part of.
  3. If you wish to see all these emails in a single place, you can choose the All Messages view.

Create a folder 

To create a new folder;
  1. From the left-panel, click Settings and click the add icon next to Folders.
     
  2. In the Create Folder page, do the following:
    1. Enter the Folder Name.
    2. Choose a Sub-folder, if required.
    3. Add a Filter to the newly created folder if required.
    4. Click Save.

Rename a folder

To rename a folder;
  1. From the left-panel, right-click on the folder, and click Rename.
  2. Rename it, and click Save.

Empty a folder 

To empty a folder;
  1. From the left-panel, right-click on the folder, and click Empty
  2. Click OK in the confirmation pop-up.

Delete a folder

To delete a folder;
  1. Click Settings from the left panel.
  2. In the Email Settings page, hover over the folder you want to delete.
  3. Click the Delete icon that appears on the right.
  4. In the confirmation pop-up, click OK.
    Alternatively, you can also delete a folder by choosing Delete on right-clicking the folder from the left panel.  

Working with Labels in RecruiterInbox

Labels can be assigned to emails to tag and categorize them for your convenience.

Create a label 

To create a new label;
  1. From the left-panel, click the add icon near Labels.
  2. Name the label, and assign it a color from the given options.
  3. Click Create.

Assign a label

To assign a label;
  1. Drag the label from the left panel and drop it on the email you wish to assign it to.
  2. The label will then be assigned to the email.

Edit a label

To edit a label;
  1. In the left panel under Labels, go to the label you want to edit.
  2. Right-click on the label, and click Edit.
  3. Make the necessary changes, and click Update.

Remove a label 

To remove a label;
  1. Open the email you want to remove the label from.
  2. Just below the subject of the email, you will notice the label assigned to it.
  3. Click the Remove icon.

Delete a label 

To delete a label;
  1. In the left panel under Labels, go to the label you want to delete.
  2. Right-click on the label, and select Delete.
  3. Click OK in the confirmation pop-up.

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