Hiring teams often rely on employees to support hiring through referrals and internal applications, but the process is frequently managed through emails, chat messages, spreadsheets, or disconnected forms. This can make it difficult to track who referred whom, collect consistent information, manage approvals, and maintain visibility across teams.
The Employee Portal brings these activities into a single, structured experience. Employees can discover open roles, submit referrals, apply internally, track their submissions, and participate in hiring without needing access to the same interface as recruiters in your organization.
Availability
Available for
| Profile Permissions
| Only users with the Administrator profile can customize the Employee Portal.
|
Modules
| Job Openings, Referrals
|
Plans
| All paid plans |
Editions
| Corporate HR edition only
|
Customizing your Employee Portal
- Go to Setup > Portal Setup > Employee Portal

- Hover your mouse over the portal name and click Customize.

- Your employee portal page comes in three editable sections, namely;

- Header
- Jobs
- Footer
Choosing the header section lets you customize the background image, the text and the text layout.
Jobs
The jobs section will let you choose what job openings module view you want to pull published jobs from, how you wish to sort them, add custom filters and whether you wish to list remote jobs.
You can add links to your footer so you keep your employees informed as they apply or refer candidates for listed job openings.
The Employee Portal provides dedicated forms for handling Referrals and Employee Applications, ensuring submissions from employees and referred candidates are captured and managed separately.
Customize the referral form by adding, removing, or rearranging fields to collect the information employees need to provide when referring candidates.
Configure the application form to match your internal hiring process by choosing which fields employees should fill out when applying through the Employee Portal.
Tip: Use Form Rules to make your referral and application forms dynamic by showing only relevant fields based on user input. This helps collect the right information from employees and referred candidates while keeping forms clean and easy to complete.
Publishing jobs for employees (internal job posting)
- Go to the job opening you wish to publish on your employee portal, click the Publish icon and choose the Publish on Employee Portal option.

- In the Publish on Employee Portal pop-up, you can choose to enable Referrals and allow Employee Applications. You may enable either option individually or turn on both.

- Allow employees of your organization to refer candidates for this job
This option will publish the job opening on your Employee Portal and restrict it to referrals only. Employees can refer candidates via their portal accounts or share their unique referral link publicly. - Allow employees to apply for this job
Toggling this option will publish the job opening on your Employee Portal and open up applications from employees. - Choose Assessment
You can optionally include a pre-screening assessment for referred candidates or employees to answer as and when they submit their job applications.
- Click Publish when you're done.
- Your job opening will then be published on your Employee Portal for all users in your organization.

Understanding Job Opening Record Labels
Once you publish a job opening to your Career Site or Employee Portal, labels will automatically be added to the job opening record to indicate where it has been published. These labels help you quickly identify the active publishing channels for each opening without opening additional settings or configurations.
Approving Referred Candidates
When a job is published on the Employee Portal with referrals enabled, employees can either refer candidates directly using the Refer button or share their Unique Referral Link. Note that the referral link is available only if the job is also published on your Career Site.
Note: The Unique Referral Link will be available only if the job is also published on your Career Site, i.e., if it has the Public tag.
If a candidate applies using an employee’s referral link, the employee must approve the referral from the Referrals module to be marked as the Referrer. Regardless of approval, the candidate will still be added to Recruit and continue through the hiring process.
To approve referrals:
- In Zoho Recruit, navigate to the Referrals module and click Pending Referrals to view all referrals awaiting approval.

- Click Approve, enter the required details, and click Approve again in the confirmation pop-up.

- If you choose to Ignore a referral, the referred candidate will still be processed for hiring. However, you will not be added as the Referrer.
