Setting up your portal
Configure Portal Settings - One time set up
Follow the steps below to set up your Default Domain:
Go to Setup > Portal Setup > Portal.
Verify your company name, primary email, and website address. Based on your website address, Zoho Recruit will automatically populate a default portal URL.
Your Default Domain URL is now created and ready to use.
If you wish to have a custom URL, choose Subdomain and click Proceed to CNAME Verification.
Manage Portal Users
- Navigate to Setup.
- Click Portal Setup > Manage Portal Users.
- In the Manage Portal Users page, there are two tabs for Clients and Vendors, where you can activate, disable, re-invite, or delete portal access for all users.
- Both clients and vendors will be treated as portal users
- Total Portal Licenses are the total number of portal licenses you currently use.
- Available Portal Licenses are the remaining licenses you can use to invite clients and vendors.
- To buy additional portal licenses, go to Setup > Subscriptions in your Recruit account.
- Active
- Indicates all active clients and vendors
- Disabled
- Temporarily disables the portal login access for clients or vendors. If you disable the permission for a particular user, you can give access to another user in their portal license.
- Reinvite - You can send portal invite to clients/vendors.
- Deleting a portal user will remove their access only for portals. This will also increase the portal license count.
Subdomain Mapping
- Enter your custom name and click Proceed.
Ensure that you map your subdomain and ZR code in your DNS hosting provider.
The next step is to set up CNAME in your Domain Name Provider’s Admin Portal. CNAME is usually known as the canonical name for your domain. It is the alias name that is used to set up a subdomain name for your organization. To set up a CNAME:
Log in to your domain name registration provider’s website.
Navigate to your settings and select DNS (Domain Name System) settings.
Create a CNAME entry by entering the subdomain name and the CNAME.
Map the CNAME entry to recruit.cs.zohohost.com.
Based on your domain name registration provider,
* The subdomain name might be called: Host/Alias.
* The CNAME might be called: Value, Points To or Destination.For example, if you wish to use jobs.zylker.com,
CNAME
jobs
recruit.cs.zohohost.com
zr*****
recrruit.cs.zohocost.com
Once you have configured the CNAME entry, you can test it via ns lookup command in the terminal to verify it before submitting the custom domain request. The Domain Name changes may take up to 48 hours to reflect based on your Time To Live (TTL) settings. The TTL settings determines how long it takes for your computer to update its DNS related settings.
You can also contact your domain administrator or domain admin support if you face any difficulties while configuring your CNAME entry.
Installing an SSL Certificate
Domain Provider Specific Instructions
GoDaddy
NameCheap
DnsMadeEasy
Network Solutions
Bluehost
- Subdomain configuration is available only in the Enterprise edition.
- You will not be able to edit the portal name once it is created.
- Once a portal is configured you will not be able to delete it.
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