Zoho Recruit | Scheduling Live Video Interview

Scheduling Live Video Interview

The Live video interviews feature helps organisations connect with candidates remotely while keeping the personal touch of face-to-face conversations. They allow recruiters and hiring managers to meet candidates in real time, no matter where they are. This eliminates the need for travel, saving both time and money and making the hiring process faster and more efficient.

This guide covers everything you need to know—from scheduling and managing interviews to best practices for engaging candidates effectively.

Availability

Available for

Profile Permissions

Only users with the Create Interview permission can create video interviews.

Plans

Enterprise, People Plus, and Zoho One

Editions

Staffing Agency and Corporate HR


Scheduling a Video Interview   

 Via Interview Module   

  1. Navigate to the Interview module, then click the + icon in the top-right corner.
  2. Select Video Interview and choose Zoho Recruit – Live under Select Provider. You can also select third-party providers like Google Meet or Microsoft Teams (enable them if not already configured) 
  3. The Live Interview scheduling form will appear. Enter the required details.

      • Interview Name – Provide a name for the interview

      • Date and Time – Select the interview date, time, and duration

      • Posting Title – Choose the associated job opening

      • Candidate Name – Select the candidate

      • Interviewer(s) – Add one or more interviewers

      • Assessment Name – (Optional) Link an assessment, if required

      • Client Name
        – (Optional) Select the client associated with the job 

  4. Click Schedule to confirm.

What Happens Next

  • The meeting link is generated and shared with participants.

  • The candidate and interviewer(s) receive the interview details and access link via email.

  • The interview can be joined at the scheduled time using the provided link.

NotesNotes  

  • Third-party providers must be enabled before use. Click Manage Providers to configure integrations.

  • Live interviews can be scheduled only if the candidate has a valid email address.

  • Ensure all participants are added correctly to receive the meeting link.

  • The interview duration must be defined while scheduling. 

Conducting Interviews via MS Teams and Google Meet   

Easily conduct interviews and events using your preferred video conferencing provider, such as Microsoft Teams or Google Meet. By integrating these platforms, recruiters can schedule and manage live interviews seamlessly, ensuring a smooth and efficient hiring process.

With the flexibility to choose a provider, you can streamline interview scheduling, improve coordination, and enhance the candidate experience. Learn how to enable Microsoft Teams and Google Meet

Via Candidates Module   

  1. Access the Candidates module, then select a candidate record.
  2. Click Schedule Interview for the desired candidate.
  3. Select Video Interview > Live Video Interview. Fill in the required details:
  4. Interviewer(s)
  5. Date and Preferred time slot
  6. Interviewer(s)

  7. Additional requirements

    4. Click Schedule to confirm.

Post-Scheduling Actions   

All participants receive automatic email notifications. The email includes:
  1. Video conference link
  2. Date and time details
  3. Calendar invitation
  4. Any additional instructions
Managing Scheduled Interviews

Rescheduling Process   

  1. Navigate to the Interview module and choose the interview record you want to reschedule.
  2. Click Reschedule.
      3. Update the date and time

Cancellation Process   

  1. Navigate to the Interview module and choose the interview record you want to cancel.
  2. Click the menu in the top-right corner, then select Cancel Interview.
  3. Provide a cancellation reason and feedback (optional).
  4. Confirm cancellation to notify all participants.

Video Interview Credits

Video interviews operate using video credits. By default, we provide one video interview credit. A single credit allows multiple video interviews for one active job opening. To obtain additional video interview credits, you can purchase an add-on for $12 or ₹600 per month per credit under Profile > Manage Subscription and click Upgrade Users/Add-ons. Click here to see how to purchase additional video interview credits. For more details on video interview credits, visit our FAQ page on Video Interviews.

 Best Practices   
  1.  Schedule interviews with sufficient notice 
  2.  Verify interviewer availability before scheduling. 
  3.  Include clear meeting objectives in the invitation. 
  4. Test the video conferencing setup before the interview. 
  5.  Have a backup contact method ready.