The Live video interviews feature helps organisations connect with candidates remotely while keeping the personal touch of face-to-face conversations. They allow recruiters and hiring managers to meet candidates in real time, no matter where they are. This eliminates the need for travel, saving both time and money and making the hiring process faster and more efficient.
This guide covers everything you need to know—from scheduling and managing interviews to best practices for engaging candidates effectively.Availability
Available for | Profile Permissions | Only users with the Create Interview permission can create video interviews. |
Plans | Enterprise, People Plus, and Zoho One |
Editions | Staffing Agency and Corporate HR
|
Key Benefits
Cost Efficiency:
Saves travel, venue, and operational expenses.
Time Optimisation:
Enables quick scheduling, flexibility, and better coordination.
Enhanced Experience & Global Reach:
Provides real-time interaction, better engagement, and access to international talent.
Scheduling a Video Interview
Via Interview Module
- Navigate to the Interview module, then click the + icon in the top-right corner.
![](https://help.zoho.com/galleryDocuments/edbsn2481f33e95b6442130e10a57c99f5d2b622975269919ed985dfb4ef38ba2fddbca7ddfaa054c63d72ee2813d78f3e6f1?inline=true)
Select Video
Interview > Live Video Interview.
Complete the interview details form:
4. Click Schedule to confirm.
Conducting Interviews via MS Teams and Google Meet
Easily conduct interviews and events using your preferred video conferencing provider, such as Microsoft Teams or Google Meet. By integrating these platforms, recruiters can schedule and manage live interviews seamlessly, ensuring a smooth and efficient hiring process.
With the flexibility to choose a provider, you can streamline interview scheduling, improve coordination, and enhance the candidate experience.
Via Candidates Module
- Access the Candidates module, then select a candidate record.
- Click Schedule Interview for the desired candidate.
![](https://help.zoho.com/galleryDocuments/edbsn11d5319172dbb8f9d6cca6f5b2443b9528ef028e0208bf4cb2b373dfe8fbff6f59279567fcf468d6a494bef4e6654017?inline=true)
- Select Video Interview > Live Video Interview. Fill in the required details:
- Interviewer(s)
- Date and Preferred time slot
- Interviewer(s)
- Additional requirements
![](https://help.zoho.com/galleryDocuments/edbsn5822243972c58834280335f0b72963377777494967e91d469aef05434744c5053a14f4066e53de01f0b1e41f3bdac585?inline=true)
4. Click Schedule to confirm.
Post-Scheduling Actions
All participants receive automatic email notifications. The email includes:
- Video conference link
- Date and time details
- Calendar invitation
- Any additional instructions
Managing Scheduled InterviewsRescheduling Process
- Navigate to the Interview module and choose the interview record you want to reschedule.
- Click Reschedule.
3. Update the date and time
Cancellation Process
- Navigate to the Interview module and choose the interview record you want to cancel.
- Click the menu in the top-right corner, then select Cancel Interview.
- Provide a cancellation reason and feedback (optional).
![](https://help.zoho.com/galleryDocuments/edbsn831327ea572b723cb46223c3394693d6c53a150030224960d7bdc329eee181d8ba2e3271e8bb4660359f7db8c9464d45?inline=true)
- Confirm cancellation to notify all participants.
Video Interview Credits
Video interviews operate using video credits. By default, we provide one video interview credit. A single credit allows multiple video interviews for one active job opening. To obtain additional video interview credits, you can purchase an add-on for $12 or ₹600 per month per credit under Settings > Subscription > Upgrade User/Add-ons.
Best Practices - Schedule interviews with sufficient notice
- Verify interviewer availability before scheduling.
- Include clear meeting objectives in the invitation.
- Test the video conferencing setup before the interview.
- Have a backup contact method ready.