Zoho Recruit | Resume Inbox

Resume Inbox

Resume Inbox is a user-friendly parsing tool that enables you to automatically parse resumes sent as email attachments and add them directly to your Zoho Recruit account. Add multiple email accounts as resume inboxes and select from one of three Parsing Modes: LenientModerate, and Strict, each with varying accuracy and success rates. 

The Parsing Mode functionality lets you control the accuracy and success rate of your parsing results. Each parsing mode looks for a set of predefined field values in candidate record attachments. The fields that the parsing mode specifies may not be a mandatory field, but the parsing will still fail if the required data is unavailable (subject to the AND/OR conditions depicted under the mode selection section).

Configuration

New Version

  1. Go to Setup > Resume Management > Resume Inbox.

  2. Under the Email Accounts section, the default Resume Inbox to which the candidate emails will be forwarded is displayed. 

  3. Choose a Parsing Mode and balance the accuracy and success rate of your parser. You have three Parsing Modes, namely, Lenient, Moderate & Strict.

  4. Once you've selected your preferred Parsing Mode, you will have additional configuration options to help your experience, namely;

    1. Under the Duplicate Check section, select Overwrite existing candidate data or Retain existing candidate data to perform the related action when duplicate records are found. 

      Note
      : Duplicate records are found based on the email id provided in the resumes
    2. Under Candidate Source Mapping, select the source of the candidate and select the status of the parsed candidate under Candidate Status Mapping.

      Additionally, you can choose to add a certain Tag to candidate records added through Resume Inbox. This will make searching and filtering said candidates much more straightforward. 
  5. Click Save.

Your Resume Inbox is now configured. You'll now be able to add candidate records into your Zoho Recruit account by parsing resumes sent as email attachments. You can view the candidate record you that was added and the reason of failure if the parsing is unsuccessful under the Reports section by clicking on the button displayed on the top right corner.

Old Version

The Old version be configured with the same steps as the new version. Additionally, you can also configure a Custom Resume Inbox in the old version. 
  1. Click on Add Account under Email Accounts.
           
  1. Select the Email Address and Parse Folder for your Custom Resume Inbox.

Parsing Reports

The Parsing Reports section displays all the resume attachments you've parsed using the Resume Inbox feature. You can view the associated resume inbox, the 'from address' and the date & time of parsing in this section. 




The Reports section is divided into two subsections, namely, Parsed Emails and Failed Emails

Under the Parsed Emails subsection, you'll be able to view the resume attachments that were successfully parsed. 



All attachments that couldn't be parsed successfully will be listed under the Failed Emails subsection.



You can select a different Parsing Mode and try again by clicking on the Reparse button. 

Subject Format For Job Association

In Resume Inbox, a candidate is associated with a job opening based on the subject line of the email you received.

Details required: 

  • JobID (or) JobTitle

  • Source(optional)

Format

  • JobID, JobTitle, or both (value and title).

  • 'JobID' or 'JobTitle' should be followed by a colon (:). You may or may not provide space in between the terms.

  • After the colon, the respective value should be mentioned followed by a comma (,). For example, "JOBID:ZR_2_JOB, JOBTITLE:Web Designer, SOURCE:Indeed"

  • If the source is mentioned in the subject, it should follow the format mentioned above (source: _____,).

  • If the source is not mentioned in the subject, the default source configured in the Resume Inbox Settings page will be used. In case the source is also not configured in the Resume Inbox Settings page, then the source of the parsed candidate will be automatically set as 'Resume Inbox'.

  • The keywords along with their respective values don't need to be entered in any specific order.

Sample Subjects

  • SUBJECT: Seek: Application For JobTitle: B2B Telesales Professional - Part-Time, Ref: Application Source: Seek
    Any content may come before, after or in between as long as they are separated from the keywords (jobtitle, jobid, source) by a comma.

  • SUBJECT: Monster: Application For JobTitle: Web Designer - Part Time, Source: Monster.

  • SUBJECT: Source: TimesJobs, Application for JobId: ZR_24_JOB

  • SUBJECT: Alert: New Candidate Applied for Your Job Posting JobId: ZR_24_JOB

  • SUBJECT: Job application for your Job Posting with jobtitle: Senior Consultant, from source: Dice


      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit
                              Intake FormsLegalMobile App
                              Form DesignerHRMobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsEncrypted Forms

                              Secure Forms

                              WCAG

                                      Create. Review. Publish.

                                      Write, edit, collaborate on, and publish documents to different content management platforms.

                                      Get Started Now






                                                        You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                            Manage your brands on social media

                                                              Use cases

                                                              Make the most of Zoho Desk with the use cases.

                                                               
                                                                

                                                              eBooks

                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                               
                                                                

                                                              Videos

                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                               
                                                                

                                                              Webinar

                                                              Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                               
                                                                
                                                              • Desk Community Learning Series


                                                              • Meetups


                                                              • Ask the Experts


                                                              • Kbase


                                                              • Resources


                                                              • Glossary


                                                              • Desk Marketplace


                                                              • MVP Corner

                                                                Zoho Sheet Resources

                                                                 

                                                                    Zoho Forms Resources


                                                                      Secure your business
                                                                      communication with Zoho Mail


                                                                      Mail on the move with
                                                                      Zoho Mail mobile application

                                                                        Stay on top of your schedule
                                                                        at all times


                                                                        Carry your calendar with you
                                                                        Anytime, anywhere




                                                                              Zoho Sign Resources

                                                                                Sign, Paperless!

                                                                                Sign and send business documents on the go!

                                                                                Get Started Now




                                                                                        Zoho TeamInbox Resources





                                                                                                  Zoho DataPrep Demo

                                                                                                  Get a personalized demo or POC

                                                                                                  REGISTER NOW


                                                                                                    Design. Discuss. Deliver.

                                                                                                    Create visually engaging stories with Zoho Show.

                                                                                                    Get Started Now









                                                                                                                        • Related Articles

                                                                                                                        • Resume Parser

                                                                                                                          The resume formats followed by recruiters are different across organizations and regions. The Resume Parser Mapping feature helps you standardize and align the structure of parsed resumes. It allows you to map the Zoho Recruit fields with the ...
                                                                                                                        • Parsing Review

                                                                                                                          Introduction Parsing Review lets you review information obtained from our parser for mismatches and discrepancies. The Parsing Accuracy is displayed along with the parsed values. The Parsing Review toggle works only for the Resume Inbox and Paste The ...
                                                                                                                        • Zoho Recruit’s Resume Extractor

                                                                                                                          Zoho Recruit's Resume Extractor is a user-friendly plug-in for the Chrome browser that helps users source candidates and contacts effortlessly. Using this extension, you can parse content from almost any webpage, sort the data into fields, and add ...
                                                                                                                        • Formatted Resume: Overview

                                                                                                                          The resumes you receive from candidates do not have consistent designs or a uniform format. To combat this, Zoho Recruit's Formatted Resume lets you generate branded resumes that you can forward to your clients. Additionally, you can choose what ...
                                                                                                                        • Attachment Permission

                                                                                                                          In organizations with different levels of hierarchy, it’s important to define the access level of each user. When sharing resumes and files with other recruiters, if there are any confidential documents, which can’t be shared with all, it’s ideal if ...
                                                                                                                          Wherever you are is as good as
                                                                                                                          your workplace

                                                                                                                            Resources

                                                                                                                            Videos

                                                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                            eBooks

                                                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                            Webinars

                                                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                            CRM Tips

                                                                                                                            Make the most of Zoho CRM with these useful tips.



                                                                                                                              Zoho Show Resources