Generative AI for job descriptions, emails, SMS, Notes and more
AI Assist revolutionizes recruitment workflows by streamlining content creation across various communication channels within Zoho Recruit. Recruiters can leverage generative AI to draft professional job descriptions, emails, SMS, and messaging templates, ensuring content is relevant, clear, and tailored to each scenario.
Flexible options allow toggling between Zoho’s own LLM (Zia) and the OpenAI model, maximizing adaptability for different organizational needs. With intuitive prompts and customization tools, users can optimize wording, tone, and length for every generated output, enhancing communication consistency across the hiring process.
Privacy and Security Measures
Zoho's commitment to data security and privacy remains unwavering:
- Compliance with GDPR and HIPAA guidelines.
- AI Assist focuses solely on content generation, not personal information.
Fields Subjected to AI Assist's Processing
AI Assist processes generic fields, ensuring privacy and confidentiality for sensitive information.
Modules | Fields Subjected to Processing |
Job Openings | Posting Title, Industry, Experience, Salary, Required Skills |
Utilizing AI Assist in Zoho Recruit
For Job Templates
To use AI Assist with Job Templates;
- Navigate to Setup > Customization > Templates > Job Templates and Edit a template.
- Hover your cursor over Zia Assist and click Open Prompt.
- Choose from a list of pre-defined prompts to craft captivating content.
- You can also enter custom prompts to perform unique edits.
- Undo/Redo edits and Copy text to your clipboard using their respective icons within the editor.
- Specify/Modify core details related with the role from the Key Fields section.
- Click the Insert Job Description icon, close the editor when you're finished and click Save.
For Job Openings
To use AI Assist with Job Openings;
- Navigate to the Job Openings module, click on a job and click Edit.
- Hover your cursor over Zia Assist and click Generate Job Description when you're starting from scratch.
- Specify key details to generate a detailed job description.
- Use prebuilt/custom prompts to personalize the generated content.
- Click the Insert Job Description icon, close the editor and click Save or Save & Publish.
For Email Templates
To use AI Assist with Email Templates;
- Navigate to Setup > Customization > Templates > Email Templates and Edit a template.
- Hover your cursor over Zia Assist and click Open Prompt.
- Choose from a list of pre-defined prompts to generate email content. Additionally, you can also enter custom prompts to perform unique edits.
- Undo/Redo edits and Copy text to your clipboard using their respective icons within the editor.
- Specify text Length and Tone and click Update.
- Click the Insert Email Content icon, close the editor when you're finished and click Save.
For Emails
To use AI Assist for writing Emails;
- While in the Send Email page, hover over the Zia Assist button and click Open Prompt.
- Choose from a list of pre-defined prompts to generate email content. Additionally, you can also enter custom prompts to perform unique edits.
- Undo/Redo edits and Copy text to your clipboard using their respective icons within the editor.
- Specify text Length and Tone and click Update.
- Click the Insert Email Content icon, close the editor when you're finished and click Save.
For SMS Templates
To use AI Assist with SMS Templates;
- Navigate to Setup > Customization > Templates > SMS Templates and Edit a template.
- Hover your cursor over Zia Assist and click Open Prompt.
- Choose from a list of pre-defined prompts to generate email content. Additionally, you can also enter custom prompts to perform unique edits.
- Undo/Redo edits and Copy text to your clipboard using their respective icons within the editor.
- Specify text Length and Tone and click Update.
- Click the Insert SMS Content icon, close the editor when you're finished and click Save.
For Notes
- While adding a note to a record, click the AI Assist icon. In the pop-up that is displayed, click either Generate Note or Open Prompt.
- If you had selected the Generate Note option then a prompt will be pre-entered. You can run the prompt as is or edit it before confirming it.
- The prompt editor offers tone & length options for your note.
- You can use pre-defined or custom prompts to rework the note content to fit your needs.
- Click the Insert Note icon when you are done generating the note content.
- Click Save to add the note.
- Your note will then be added to the record.
Generating Disclaimers
Using AI Assist, you can generate concise and informative disclaimers for any Custom 'From' Address you create and your Unsubscribe Link (used in emails).
To access AI Assist while generating disclaimers;
- Go to Setup > Customization > Templates and click Custom From Address or Unsubscribe Link.
- Hover over the Zia Assist button and click Open Prompt.
- You can then use predefined or custom prompts to generate content, specify text tone and length and insert the content directly into the textbox. Once you are finished, click Save.
Understanding Tokens and Credits in OpenAI
Tokens and credits in ChatGPT or OpenAI's API refer to resources used for AI response generation. Understanding these resources allows users to efficiently manage their interactions, ensuring smoother AI engagements and maximizing the available capabilities for an improved experience.
Tokens
Tokens, the building blocks of ChatGPT's language engine, are essential units used to create responses and understand your prompts. They are available to both free and ChatGPT Plus users, forming the basis for communication within the system. See More
Note:
- Free users have a limited number of tokens, suitable for basic conversations.
- ChatGPT Plus users have access to a larger pool of tokens, allowing for more extensive and detailed interactions within the integrated platform.
Credits
Credits act as a form of currency within ChatGPT's capabilities. They determine how much text you can generate and access within the integrated platform.
Note:
- Free users do not receive any credits by default.
- ChatGPT Plus users will receive credits based on their plan
- Different ChatGPT Plus plans offer varying credit allowances, granting access to different levels of text generation and premium features.
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