This helps teams:
Quickly understand lengthy notes without reading the entire content.
Capture key discussion points and updates faster.
Reduce manual effort spent reviewing detailed notes.
Improve collaboration by making note context easier to consume.
Depending on the content of the note, Zia analyzes the information and generates a contextual summary highlighting the most relevant details.
Available for | Modules | All Modules |
Plans | Enterprise, PeoplePlus & Zoho One | |
Editions | Both Staffing Agency and Corporate HR |
Go to Setup > Zia > Zia Summary.
Turn on the Note Summary toggle.
Set the summary language and enable sentiment analysis, if required. Then click Save. .
Navigate to a supported module.
Open a record containing notes. Click the Notes Summary option.
You can also view the summary of individual notes.
Zia will analyze the note and generate a concise summary.

Notes
Note Summary is generated based on the content available within the note. The accuracy of the summary depends on the completeness and clarity of the note content.
Generated summaries are intended to assist users and should be reviewed before making hiring decisions.
Summaries cannot be generated for notes associated with records locked under GDPR.
Very short notes or notes with limited context may not generate meaningful summaries.