File Storage

1. Attachments – Files added to records across modules.
2. Documents – Files uploaded in Documents Library.
3. Templates – Storage used by attachments/files used in email templates, mail merge templates, and offer templates (only Corp HR )

To view File Storage 

1. Go to Setup > Data Administration > Storage.
   
   
   
2. In the Storage page, click the File Storage tab.
   
   
3. Here you can:
   
1. View Total Storage (default + complimentary + purchased).
   
2. Check how much space is Used vs Available.
   
3. View usage By Module or By User
   

Storage Info

Your total storage capacity is calculated from three sources:
      

1. Default Storage – Base storage provided with your edition.
2. Complimentary Storage – Additional storage provided per user license
   
3. Purchased Storage – Additional storage purchased as an add-on.
   
   
   

   Storage Space	Free	Standard	Professional	Enterprise
   Default Storage	256 MB	1GB	2GB	3GB
   Complementary Storage (per new user)	NA	256 MB	512 MB	1 GB

   
   To increase capacity, use the "Add Storage" link. This option allows administrators to purchase or allocate additional storage, ensuring uninterrupted usage to files, documents, and other modules. Once the storage limit is exceeded, users will not be able to add new attachments within the product; however, they can still access all existing attachments. Expanding storage helps prevent such disruptions and supports seamless organizational growth and document management.

Usage Details

1. By Module – Displays attachment usage across Recruit modules such as:
   
1. Candidates
   
2. Applications
   
3. Job Openings
   
4. Offers
   
5. Emails
   
6. Notes
   
7. Custom Modules
   
2. By User – Displays the storage consumed by individual users in your organization.
   
   

Note:
Usage from Documents, Mail Merge, and Offer Templates is not included in the module-wise breakdown table.

1. Candidates – 9.87K
   
2. Attachments – 682
   
3. Emails – 282
   

1. Example: In the screenshot, approx. 1 records can be freed from the Recycle Bin.
   
   

Split View by Modules – File Storage & Record Storage 

Storage can be analyzed individually for each module, both for:

• File Storage → attachments per module (e.g., Candidates, Offers, Job Openings, Emails, Notes)
  
  
• Record Storage → number of records per module (e.g., Candidates, Jobs, Activities, Emails, Custom Modules)
  This breakdown makes it easier to identify where cleanup or archival is required.

How to Purchase Additional Storage in Zoho Recruit?

1. Go to Setup > Data Administration > Storage > File Storage and click Add Storage

2. Manage your Zoho Recruit subscriptions and confirm your subscription order