How do I group emails from a top customer in a folder?

How do I group emails from a top customer in a folder?

To group emails from a top customer:
  1. Go to Settings > Filters > Create Filter.
  2. In the Mail Criteria field, select Sender Equals and enter the customer's email address.
  3. In the Entity Criteria field, specify the required CRM criteria.
  4. Assign this filter to a folder, or create a new folder for that customer's email alone.
  5. Click Save.

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