Global settings give you overall control over your SalesIQ portal. You can change various settings that determine the functionality of your SalesIQ portal. Changes made in the portal settings apply to all the operators irrespective of their departments.
In this, you can configure various elements of the operator chat window.
Configure the basic availability settings and chat activity settings of the operator.
If you wish to protect the IP addresses of the website visitors, you can enable this option. This helps you to preserve the visitor IP addresses from abuse. We display Visitor IP in various parts of Zoho SalesIQ, so the last few digits of the IP will be masked while displayed in common places.
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