Global settings give you overall control over your SalesIQ portal. You can change various settings that determine the functionality of your SalesIQ portal. Changes made in the portal settings apply to all the operators irrespective of their departments.
In this, you can configure various elements of the operator chat window.
Configure the basic availability settings and chat activity settings of the operator.
Note:
The settings here are for the entire portal. These configurations reflect in the Mobile SDK as well. For the GDPR to work on your website:
You can notify visitors when they visit your website that the site will use the cookies for future reference. This notification will be displayed on the website pages, and you can also link your privacy policy document to the message for a clear picture and make your customer aware of the cookie storage.
Note:
If you wish to protect the IP addresses of the website visitors, you can enable this option. This helps you to preserve the visitor IP addresses from abuse. We display Visitor IP in various parts of Zoho SalesIQ, so the last few digits of the IP will be masked while displayed in common places.
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