Response blocks are used to send responses to the visitor such as text, images, videos, and links.
Input blocks can be used to collect information from the visitor such as date & time, location, feedback, and more according to the requirement.
Action blocks are used to perform actions based on the visitor's needs and information collected so far in the flow.
End blocks are used to end or conclude the chat.
Data blocks are used to collect type-based information like name, email, phone, website, etc. from the visitor and store them as per the requirement.
Integration blocks allow integration-related operations like mail subscription, ticket creation, lead creation, etc. These blocks will work based on the configurations set under the product integration.
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
Write to us: support@zohoforms.com