|Dynamic Text Format||What it represents||Use in welcome card||Use in consequent cards|
|%visitor.name%||Name of the visitor on the website.||✔||✔|
|%visitor.id%||Reference ID for the visitor on the website.||✔|
|%visitor.email%||Email Address of the visitor on the website.||✔||✔|
|%visitor.phone%||The contact number of the visitor.||✔||✔|
|%visitor.department%||Name of the department to which the visitor has initiated the chat.||✔||✔|
|%visitor.question%||The question raised by the visitor while initiating the chat.||✔|
|%visitor.ip%||The IP address of the visitor visiting the website.||✔||✔|
|%attender.name%||Name of the operator attending the chat.||✔||✔|
|%visitor.pagetitle%||Title of the page from where the visitor has initiated the chat.||✔||✔|
|%visitor.pageurl%||URL of the page from where the visitor has initiated the chat.||✔||✔|
|%visitor.referrer%||Source from where the visitor is referred from.||✔||✔|
|%visitor.state%||State/Province of the visitor.||✔||✔|
|%visitor.city%||City of the visitor.||✔||✔|
|%visitor.country%||Country of the visitor accessing the website.||✔||✔|
|%visitor.timezone%||Time zone of the visitor accessing the website.||✔||✔|
|%visitor.latitude%||Latitude of the visitor.||✔|
|%visitor.longitude%||Longitude of the visitor.||✔|
|%visitor.operating.system%||The operating system used by the visitor.||✔||✔|
|%visitor.browser%||The browser used by the visitor.||✔||✔|
|%visitor.browser.version%||The version of the browser used by the visitor.||✔|
|%web.embed.name%||The web embed where the visitor has initiated the chat.||✔||✔|
|%platform%||The platform used by the visitors in their system.||✔|
|%screen.resolution%||Screen resolution of the visitor's system.||✔|
|%search.engine%||The search engine used by the visitor to reach the website.||✔|
|%search.query%||Search Query (Keyword)used by the visitor to reach the website.||✔|
|%attender.email%||The email address of the attendee who attends the chat.||✔||✔|
|%smart.timenow%||The time period in the sequence of the day (Eg. Morning, Evening).||✔||✔|
|%company.name%||Company name mentioned in Clearbit.||✔||✔|
|%company.type%||Company type mentioned in Clearbit.||✔||✔|
|%company.sector%||Company sector mentioned in Clearbit.||✔||✔|
|%company.location%||Company location mentioned in Clearbit.||✔||✔|
|%company.website%||Company website mentioned in Clearbit.||✔||✔|
|%company.employeecount%||Company's employee count mentioned in Clearbit.||✔||✔|
|%company.annualrevenue%||Company's annual revenue mentioned in Clearbit.||✔||✔|
|%company.marketcapital%||Company's market capital mentioned in Clearbit.||✔||✔|
|%company.fundraised%||Company fund details present in Clearbit.||✔||✔|
|%company.twitterfollowers%||Your company's Twitter followers from Clearbit.||✔||✔|
|%company.facebooklikes%||The likes you got on Facebook registered in Clearbit.||✔||✔|
|%company.industrytype%||The industry type your company belongs to.||✔||✔|
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