If you want to integrate LINE Chat with Zoho SalesIQ, follow the steps below:
Log in to your Zoho SalesIQ account and navigate to Settings > LINE under the Messaging Channels section.
Click the "Add" button. Now, view all your available brands in your Zoho SalesIQ portal. You can add your LINE Chat account to any of the available brands.
Select the brand you want to link your LINE Chat account with. This will open the LINE Chat configuration page.
Paste the LINE Chat Channel ID and Channel Secret in the required input field.
There are two methods to obtain your channel ID and secret for your LINE Chat account. You can do this via the LINE Official Account Manager or the LINE Developers Console.
Take a look at how to create a LINE business account by visiting this link: https://www.linebiz.com/jp-en/other/.
Log in to your LINE Official Account Manager in your browser.
If you have multiple LINE Chat business accounts, choose one account from the list.
Click on Settings in the top right corner, and then click on Messaging API on the right-hand side tab.
The Messaging API screen will open. Here, you can find the channel ID and Secret.
To ensure that the chat functions properly, turn off the Chat option in the Response mode in LINE chat settings.
Switch to the Response Mode section and disable the Chat option.
The next step would be to enable Webhook URL. Click on the Webhooks toggle to enable it.
Once the Chat option is turned off and Webhooks is enabled in the LINE chat settings, navigate back to Zoho SalesIQ’s LINE chat config page.
Back in Zoho SalesIQ LINE chat config, check the checkbox in the Response mode step and then click Next.
Check the checkbox in the Webhook URL step and click Next.
Select the department you want to associate the LINE chat channel with and click Next.
Now, verify the config info and click Done.
That's it! You have successfully integrated LINE Chat with Zoho SalesIQ. Now you can use LINE Chat to communicate with your customers and provide support.
File Type | File Size Limit | Formats supported |
Image | 10 MB | jpeg, png, jpg |
Audio | 20 MB | ogg, vorbis, mp3 |
Video | 20 MB | 3gp, mp4 |
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.