The Do not track feature allows you to prevent an IP address from being tracked in SalesIQ when they visit your website.
To add an IP address to the do not track list,
Once added, the visitor from the IP will not be shown in the live view dashboard from the next visit.
Note:
- Visitor who’s IP is added to Do not track, will still be able to access the chat widget and engage with your operators and bots.
- They will not be shown in the live view dashboard and website/app activity will not be tracked in SalesIQ
SalesIQ can automatically detect and add the IP addresses of the operators who log into their SalesIQ dashboard to the do not track list. So, if the operator visits the website from the same IP and they will not be tracked in the live view dashboard.
To disable an IP from the do not track list,
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