Sample CSS for SalesIQ Live Chat [New]

Sample CSS for SalesIQ Live Chat [New]

Overview of Custom CSS

From the SalesIQ dashboard, when you navigate to Settings > Brands > Personalization, you will have plenty of customization options for your SalesIQ chat widget and window without touching a line of code. If you are a developer, however, you might prefer to write your own CSS instead of using our custom design controls. In this case, you can upload your Custom CSS file in the brand settings. From your SalesIQ dashboard, navigate to Settings > Brands > Select the brand > Personalization > Chat Window > Upload Custom CSS > Select "New" and upload the CSS file. It will apply to your chat window. 

Here, we have broken down all of the structural elements of the module and given you the field names and their CSS. Using which, you can apply CSS to individual parts of the module. For example, you could apply custom CSS directly to a header, or create your own footer in the Chat window using this CSS. 
Warning
Note: The below sample CSS is for the new SalesIQ live chat

Homepage

You can change the homepage color by adding a picture or patterns.

Example


Conversation page

You can default picture of conversation page. 

Example
  1. .widget_offline, .widget_online {
  2.     width: 360px;
  3.     height: 260px;
  4.     background-image: url(https://img.freepik.com/premium-vector/free-shipping-all-orders-tag-banner-design-template-store-marketing-background-modern-graphic_624773-45.jpg);
  5.     background-repeat: no-repeat;
  6.     background-size: cover;
  7. }



Chat window Header

You can change the look and feel of the chat window header.

Example:

  1. .siqcw-header {
  2. --header-height: 100px !important;
  3. }

You can use your company logo in the chat window header using this CSS. You can also customize the height and width of the logo to suit the chat window. 

Example:

  1. .embed-prof-cont {
  2. border-radius: 15px !important;
  3. }

Chat attender name

You can change the display, font and color of the Chat Attender name using this CSS.

Example:

  1. [data-zsqa="header_title"] {
  2.      color: #eba845 !important;
  3. }

Chat attender description

You can change the display, font and color of the chat attender description using this CSS.

Example:

  1. [data-zsqa="header_desc"] {
  2. color: #eba845 !important;
  3. }


Chat window - closing icon

You can change the look and feel of the chat window closing icon using this CSS.

Example:

  1. .chat-win-close:before {
  2. color: #eba845 !important;
  3. }

You can change the style, appearance, color of the chat window footer using this CSS.

Example:

  1. .footer-tab {
  2.     background-color: #eba845 !important;
  3. }

Message Sending button 

You can customize the message sending button according to your website design and needs using this CSS.

Example:

  1. .siqico-send {
  2.     background-color: #eba845 !important;
  3. }

Subscribing to Newsletter section

You can reform the section related to setting up the subscribe checkbox for subscribing Newsletters in the chat widget.

Example:

  1. [data-zsqa="Newsletter subscription"] {
  2.     background-color: #eba845 !important;
  3.     color: #fff !important;
  4. }

Messaging area

Modify the messaging area in the chat window. You can change the appearance of the text, include color to the text, font, font-size and much more using this CSS. 

Example:

  1. [data-zsqa="message_window"] {
  2.     background-color: #eba845 !important;
  3. }



Visitor text message typing area

Modify the visitor text typing area in the chat window using this CSS. 

Example:

  1. .scroll-txtarea {
  2.     background-color: #eba845 !important;
  3. }

Messaging area - Menu

You can change the appearance of the messaging area - menu in the chat window using this CSS.

Example:

  1. .siqcw-drpdwn-list {
  2.     background-color: #eba845 !important;
  3. }

Visitor chat ending button

You can modify the messaging area - visitor chat ending button using this CSS.

Example:

  1. [data-zsqa="endchat"] {
  2.     background-color: #eba845 !important;
  3. }

Emojis section

You can modify the emojis and smileys section in the text message area of the chat window using this CSS.

Example:

  1. .emoji_wrapper {
  2.     background-color: #eba845 !important;
  3. }


Emoji icon

You can change the appearance of the messaging area - emoji icon in the chat window using this CSS.

Example:

  1. .siqsy-cont {
  2.     box-shadow: 0 0 1px !important;
  3.     border-radius: 5px !important;
  4. }


Visitor input area

You can change the visitor input area or components such as the drop-down, text box and more here.

Text box - Visitor input area

You can change the appearance of the text box field in the visitor input area using this CSS.

Example:
  1. .siqcw-input-cont {
  2.     background-color: #eba845 !important;
  3. }




      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit

                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsFormstack alternativeEncrypted Forms

                              Wufoo alternativeSecure Forms

                              WCAG



                                        Create. Review. Publish.

                                        Write, edit, collaborate on, and publish documents to different content management platforms.

                                        Get Started Now







                                                          You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                              Manage your brands on social media


                                                                • Desk Community Learning Series


                                                                • Digest


                                                                • Functions


                                                                • Meetups


                                                                • Kbase


                                                                • Resources


                                                                • Glossary


                                                                • Desk Marketplace


                                                                • MVP Corner


                                                                • Word of the Day


                                                                • Ask the Experts


                                                                  Zoho Sheet Resources

                                                                   

                                                                      Zoho Forms Resources


                                                                        Secure your business
                                                                        communication with Zoho Mail


                                                                        Mail on the move with
                                                                        Zoho Mail mobile application

                                                                          Stay on top of your schedule
                                                                          at all times


                                                                          Carry your calendar with you
                                                                          Anytime, anywhere




                                                                                Zoho Sign Resources

                                                                                  Sign, Paperless!

                                                                                  Sign and send business documents on the go!

                                                                                  Get Started Now




                                                                                          Zoho TeamInbox Resources





                                                                                                    Zoho DataPrep Demo

                                                                                                    Get a personalized demo or POC

                                                                                                    REGISTER NOW


                                                                                                      Design. Discuss. Deliver.

                                                                                                      Create visually engaging stories with Zoho Show.

                                                                                                      Get Started Now









                                                                                                                          • Related Articles

                                                                                                                          • Introduction to Custom CSS in SalesIQ Live Chat

                                                                                                                            Every business has its own unique brand identity, reflected through specific colors, fonts, and layouts. To maintain consistency and enhance the customer experience, you can customize the CSS of the SalesIQ live chat widget to match your business ...
                                                                                                                          • Customize your SalesIQ Chat window with new Personalized Widgets (Beta)

                                                                                                                            Note: This feature is still in beta version. If need be, changes will be made to the JS API code/format for further refinement of the widgets. Additionally, the widgets JS API will work only on the new SalesIQ live chat. If you are using the older ...
                                                                                                                          • SalesIQ for Zoho Forms

                                                                                                                            Zoho forms is a software solution that let's you create visually appealing forms easily with a no-code online form builder, for all your data collection needs. Integrating Zoho SalesIQ with Zoho Forms will allow you to receive the data collected on ...
                                                                                                                          • Desktop apps for SalesIQ

                                                                                                                            The SalesIQ Desktop apps are available on the App Store on Mac as well as the Microsoft store on Windows. These can be downloaded from the respective stores to get the the SalesIQ experience right to your desktop. Mac Downloading the SalesIQ app from ...
                                                                                                                          • WhatsApp Templates on SalesIQ

                                                                                                                            WhatsApp templates are pre-saved message layouts or formats that businesses can utilize to send updates, communications and notifications to their customers. These will be particularly useful for sending messages such as order confirmations, shipping ...
                                                                                                                            Wherever you are is as good as
                                                                                                                            your workplace

                                                                                                                              Resources

                                                                                                                              Videos

                                                                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                              eBooks

                                                                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                              Webinars

                                                                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                              CRM Tips

                                                                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                                                                Zoho Show Resources