Multilingual Support for Resources - Zoho SalesIQ

Multilingual Support for Resources

Multi-lingual support brings you the ability to manage and provide support to your customers' queries in the language of their choice. You can easily create and manage resources in multiple languages for your articles and FAQs, helping you to provide a more personalized service to your global customers.
Key Points for Multilingual Support
  1. Multi-lingual support is now available only for Articles and FAQs.
  2. 30 supported languages.

How to Add a Language Variant to an Article?

To add a language variant:

  1. Select the language in which the article or FAQ exists, click the article/FAQ, then click  Edit .
  2. In the editor, you will find the option called  Language Variant . You can find the available language variants under the  Added tab.
  3. To add a new language, switch to the  Available tab, and select the language of your choice.
  4. Provide the title of the article in the selected language and start drafting the article.
  5. You can quickly manage all the available languages and disable articles and FAQs for certain languages by clicking  Manage Languages .
  6. You will find all the language variants present for the selected article or FAQ.

Supported Languages:

  1. Irish
  2. Danish
  3. Herzegovina
  4. Hungarian
  5. Slovakia
  6. Slovenia
  7. Polish
  8. Swedish
  9. Romanian
  10. Georgian
  11. Thai
  12. Hebrew
  13. Greek
  14. Japanese
  15. Czech
  16. Norwegian
  17. Portuguese
  18. Armenian
  19. Russian
  20. Italian
  21. Korean
  22. Turkish
  23. Norwegian Bokmäl
  24. Arabic
  25. Dutch
  26. German
  27. French
  28. Spanish
  29. Simplified Chinese
  30. English 

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