Multi-lingual support brings you the ability to manage and provide support to your customers' queries in the language of their choice. You can easily create and manage resources in multiple languages for your articles and FAQs, helping you to provide a more personalized service to your global customers.
Key Points for Multilingual Support
- Multi-lingual support is now available only for Articles and FAQs.
- 30 supported languages.
How to Add a Language Variant to an Article?
To add a language variant:
- Select the language in which the article or FAQ exists, click the article/FAQ, then click Edit .
- In the editor, you will find the option called Language Variant . You can find the available language variants under the Added tab.
- To add a new language, switch to the Available tab, and select the language of your choice.
- Provide the title of the article in the selected language and start drafting the article.
- You can quickly manage all the available languages and disable articles and FAQs for certain languages by clicking Manage Languages .
- You will find all the language variants present for the selected article or FAQ.
Supported Languages: