SalesIQ for Zoho Commerce

SalesIQ for Zoho Commerce

Add the power of live chat to your Zoho Commerce online store by integrating with Zoho SalesIQ and get connected with your visitors in real time. Your website visitors may have questions, need help navigating your products, or simply want a friendly voice to guide them. This powerful integration seamlessly adds a live chat widget to your online store, making real-time assistance effortless. No more waiting for emails or phone calls – SalesIQ empowers you to provide instant support and guidance, leading to happier customers and potentially more sales.

Integrate Now

Configuring Zoho SalesIQ for your Zoho Commerce 

There are two ways to install SalesIQ on your Zoho Commerce site.
  1. Using the integration option on Zoho Commerce
  2. Adding the SalesIQ code snippet directly to Zoho Commerce site

1. Using the integration option on Zoho Commerce

  1. To configure, login to your Zoho Commerce dashboard and choose the website you would like to add Zoho SalesIQ.

  1. Now, click Settings in the website editor page.

  1. Choose Zoho SalesIQ - Live Chat under the Integrations section.

  1. The SalesIQ configuration page will then appear. Choose the Portal name and the SalesIQ brand you want to add live chat to.

  1. If you wish to display the chat widget on your website, toggle the Add Live Chat option.

  1. Click on Connect.

  1. You will get the success message for the integration. Now, click on Back to Dashboard at the top left.

  1. Hit Publish at the top right to publish your website.

  1. The SalesIQ Live Chat widget will now be visible on your website.

2. Adding the SalesIQ code snippet to Zoho Commerce site

  1. From the Zoho Commerce dashboard, choose the website you would like to add Zoho SalesIQ.

  1. Click on Site builder on the left hand side menu.

  1. Click on the plus (+) icon at the top left and choose Element.

  1. In the Elements panel, scroll down to Others section and choose Code Snippet.

  1. Add a name for your code snippet and paste your preferred brand's SalesIQ code snippet in the Paste your code area. Click on OK.

  1. Back on the site builder page, hit Publish to publish the website.

  1. The SalesIQ Live Chat widget will now be visible on your website.

Getting your Zoho SalesIQ Code Snippet

  1. Login to your Zoho SalesIQ Operator console.
  2. Navigate to Settings > Brands. Click on the name of the brand that you are attempting to include the chat widget in.
  3. Select Installation > Website, click on the code to copy it. 

Note: To receive live chat notifications you should be logged in to

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION

                                    You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.

                                        Manage your brands on social media

                                          Zoho Desk Resources

                                          • Desk Community Learning Series

                                          • Digest

                                          • Functions

                                          • Meetups

                                          • Kbase

                                          • Resources

                                          • Glossary

                                          • Desk Marketplace

                                          • MVP Corner

                                          • Word of the Day

                                            Zoho Marketing Automation

                                              Zoho Sheet Resources


                                                  Zoho Forms Resources

                                                    Secure your business
                                                    communication with Zoho Mail

                                                    Mail on the move with
                                                    Zoho Mail mobile application

                                                      Stay on top of your schedule
                                                      at all times

                                                      Carry your calendar with you
                                                      Anytime, anywhere

                                                            Zoho Sign Resources

                                                              Sign, Paperless!

                                                              Sign and send business documents on the go!

                                                              Get Started Now

                                                                      Zoho TeamInbox Resources

                                                                              Zoho DataPrep Resources

                                                                                Zoho DataPrep Demo

                                                                                Get a personalized demo or POC

                                                                                REGISTER NOW

                                                                                  Design. Discuss. Deliver.

                                                                                  Create visually engaging stories with Zoho Show.

                                                                                  Get Started Now

                                                                                                      • Related Articles

                                                                                                      • Integrating Zoho Bookings with Zoho SalesIQ

                                                                                                        Zoho Bookings in SalesIQ Zoho Bookings is an online tool that your customers can use to book appointments with your experts and specialists to avail your services. When you publish your services on Zoho Bookings, your customers can access this ...
                                                                                                      • Desktop apps for SalesIQ

                                                                                                        The SalesIQ Desktop apps are available on the App Store on Mac as well as the Microsoft store on Windows. These can be downloaded from the respective stores to get the the SalesIQ experience right to your desktop. Mac Downloading the SalesIQ app from ...
                                                                                                      • Integrating Whatsapp Channel with SalesIQ

                                                                                                        Integrating WhatsApp business with your SalesIQ helps you handle your business' WhatsApp chat conversations on your SalesIQ dashboard. Let your visitors contact you from the convenient channel, and your operators can handle the chat from their ...
                                                                                                      • Payment gateways for SalesIQ-Checkout Integration

                                                                                                        The following are the list of payment gateways supported on SalesIQ. Each payment gateway has its own flow for configurations. Stripe Authorize.Net 2Checkout PayPal Forte Razorpay Paytm PayTabs Note The payment gateway list provided in the Add ...
                                                                                                      • Getting started with Zoho SalesIQ

                                                                                                        Zoho SalesIQ is a simple, quick-to-implement, efficient tool that allows you to chat with your website visitor. You can actively engage with your website visitor proactively and reactively using live chat widgets, triggers, and much more. SalesIQ has ...
                                                                                                        Wherever you are is as good as
                                                                                                        your workplace



                                                                                                          Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                                          Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                                          Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                                          CRM Tips

                                                                                                          Make the most of Zoho CRM with these useful tips.

                                                                                                            Zoho Show Resources