SalesIQ for Zoho Commerce

SalesIQ for Zoho Commerce

Add the power of live chat to your Zoho Commerce online store by integrating with Zoho SalesIQ and get connected with your visitors in real time. Your website visitors may have questions, need help navigating your products, or simply want a friendly voice to guide them. This powerful integration seamlessly adds a live chat widget to your online store, making real-time assistance effortless. No more waiting for emails or phone calls – SalesIQ empowers you to provide instant support and guidance, leading to happier customers and potentially more sales.

Integrate Now



Configuring Zoho SalesIQ for your Zoho Commerce 

There are two ways to install SalesIQ on your Zoho Commerce site.
  1. Using the integration option on Zoho Commerce
  2. Adding the SalesIQ code snippet directly to Zoho Commerce site

1. Using the integration option on Zoho Commerce

  1. To configure, login to your Zoho Commerce dashboard and choose the website you would like to add Zoho SalesIQ.

  1. Now, click Settings in the website editor page.

  1. Choose Zoho SalesIQ - Live Chat under the Integrations section.

  1. The SalesIQ configuration page will then appear. Choose the Portal name and the SalesIQ brand you want to add live chat to.

  1. If you wish to display the chat widget on your website, toggle the Add Live Chat option.

  1. Click on Connect.

  1. You will get the success message for the integration. Now, click on Back to Dashboard at the top left.

  1. Hit Publish at the top right to publish your website.

  1. The SalesIQ Live Chat widget will now be visible on your website.

2. Adding the SalesIQ code snippet to Zoho Commerce site

  1. From the Zoho Commerce dashboard, choose the website you would like to add Zoho SalesIQ.

  1. Click on Site builder on the left hand side menu.

  1. Click on the plus (+) icon at the top left and choose Element.

  1. In the Elements panel, scroll down to Others section and choose Code Snippet.

  1. Add a name for your code snippet and paste your preferred brand's SalesIQ code snippet in the Paste your code area. Click on OK.

  1. Back on the site builder page, hit Publish to publish the website.

  1. The SalesIQ Live Chat widget will now be visible on your website.

Getting your Zoho SalesIQ Code Snippet

  1. Login to your Zoho SalesIQ Operator console.
  2. Navigate to Settings > Brands. Click on the name of the brand that you are attempting to include the chat widget in.
  3. Select Installation > Website, click on the code to copy it. 


Note: To receive live chat notifications you should be logged in to https://www.zoho.com/salesiq/

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit

                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsFormstack alternativeEncrypted Forms

                              Wufoo alternativeSecure Forms

                              TypeformWCAG

                                All-in-one knowledge management and training platform for your employees and customers.


                                            Create. Review. Publish.

                                            Write, edit, collaborate on, and publish documents to different content management platforms.

                                            Get Started Now




                                                              You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                  Manage your brands on social media


                                                                    • Desk Community Learning Series


                                                                    • Digest


                                                                    • Functions


                                                                    • Meetups


                                                                    • Kbase


                                                                    • Resources


                                                                    • Glossary


                                                                    • Desk Marketplace


                                                                    • MVP Corner


                                                                    • Word of the Day


                                                                    • Ask the Experts


                                                                      Zoho Sheet Resources

                                                                       

                                                                          Zoho Forms Resources


                                                                            Secure your business
                                                                            communication with Zoho Mail


                                                                            Mail on the move with
                                                                            Zoho Mail mobile application

                                                                              Stay on top of your schedule
                                                                              at all times


                                                                              Carry your calendar with you
                                                                              Anytime, anywhere




                                                                                    Zoho Sign Resources

                                                                                      Sign, Paperless!

                                                                                      Sign and send business documents on the go!

                                                                                      Get Started Now




                                                                                              Zoho TeamInbox Resources





                                                                                                        Zoho DataPrep Demo

                                                                                                        Get a personalized demo or POC

                                                                                                        REGISTER NOW


                                                                                                          Design. Discuss. Deliver.

                                                                                                          Create visually engaging stories with Zoho Show.

                                                                                                          Get Started Now








                                                                                                                              • Related Articles

                                                                                                                              • What are the Zoho SalesIQ - E-commerce integrations available?

                                                                                                                                A recent survey on connecting with online prospects illustrates, 71% of online shoppers expect access to live help when purchasing online within 5 minutes, while 31% expect assistance to be immediate. The ability to prospect proactively and reach out ...
                                                                                                                              • Getting started with Zoho SalesIQ

                                                                                                                                Zoho SalesIQ is a simple, quick-to-implement, efficient tool that allows you to chat with your website visitor. You can actively engage with your website visitor proactively and reactively using live chat widgets, triggers, and much more. SalesIQ has ...
                                                                                                                              • Integrating BigCommerce with SalesIQ

                                                                                                                                Looking for live chat software to integrate into BigCommerce? Zoho SalesIQ is developed to build your e-commerce business. It will empower you to track visitors on your site, provides an insight on the products they are viewing. You can also ...
                                                                                                                              • Integrate Clearbit Reveal with SalesIQ

                                                                                                                                Clearbit Reveal and SalesIQ Clearbit provides its customers with powerful data suite, which was procured by crawling and indexing websites and public information on companies as well as people with no interaction.To be more precise about the ...
                                                                                                                              • Integrate Clearbit- Enrichment with SalesIQ

                                                                                                                                Clearbit Enrichment in Zoho SalesIQ You can integrate Zoho SalesIQ with Clearbit Enrichment and pull the up-to-date company info of the website visitors based on their email address in the Zoho SalesIQ chat window. Also, push the details you receive ...
                                                                                                                                Wherever you are is as good as
                                                                                                                                your workplace

                                                                                                                                  Resources

                                                                                                                                  Videos

                                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                  eBooks

                                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                  Webinars

                                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                  CRM Tips

                                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                                    Zoho Show Resources