What is Drupal?

Drupal is a free and open-source web content management framework written in PHP and distributed under the GNU General Public License. Drupal provides a back-end framework for at least 2.3% of all websites worldwide – ranging from personal blogs to corporate, political, and government sites. Systems also use Drupal for knowledge management and for business collaboration.

Integrating Zoho SalesIQ with Drupal

Get the power of tracking and live chatting into your Drupal site and connect with your visitor’s and support your customers in real time.

Getting your Zoho SalesIQ Code Snippet

  1. Login to your Zoho SalesIQ.
  2. Navigate to Settings > Brands, click on the name of the brand that you are attempting to include in a page.
  3. Select Installation > Website, click on the code to copy it. 

How to install Zoho SalesIQ in Drupal version 9.x & 8.x through plugin?

To Install the Drupal Version 9.x or 8.x plugin:
  1. First, log in to Drupal with your credentials.

  1. Then, navigate to Manage > Extend in the top menu bar.
  2. In the List section, click Install new module.

  1. The Install new module section appear. You can provide the URL or upload the zip file to install.
    1. To Upload a module or theme archive to install : Download the drupal extension version 8.x from here, and upload in the  section.  
    2. To Install from a URL : use this URL  in the text box given: "https://ftp.drupal.org/files/projects/salesiq-8.x-1.0.tar.gz%22
  2. Click Install.

  1. Once the file is uploaded in the Update Manager screen, click the Enable newly added modules.

  1. It will take you to the List section again. 

  1. Scroll down to Zoho SalesIQ. 
  2. Click Install.

  1. A success message appears. Then, expand the Zoho SalesIQ section and click Configure.

  1. Enter the Zoho SalesIQ widget code in the given textbox. You can also choose where to display the chat widget in the website between View pages only and All pages.
  2. And, click Save configuration. 

  • After clicking Save configuration, Go to Manage > Configuration > Performance and click Clear All caches.

  1. You can now view the live chat code displayed on your Drupal website. 

How to install Zoho SalesIQ in Drupal version 7.x through plugin?

  1. First, download the Drupal version 7.x Zip file from here.
  2. Then, upload the Zip in the Modules folder in your root directory and extract it.
  3. Log in to your Drupal Admin page and select "Modules".

  1. Then, check the box "Enabled" below Chat.
  2. Next, click on "Configure"

  1. Paste your Zoho SalesIQ code snippet in the text area given and click "Save Configuration"

Installing Zoho SalesIQ in Drupal without Plugin

  1. Login to your Drupal admin console and select "Structure" and then choose "Blocks".
  2. Click on "Add block".

  1. Fill the mandatory fields and paste the live chat code under the "Block Body". Make sure to choose "Full HTML" under "Text Format" and click “Save block”.

  1. Find the newly added Zoho SalesIQ block under "Disabled", drag it to be located under "Footer"
  2. Scroll down and click on "Save blocks"

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