Add Zoho SalesIQ widget code to either selective or all the web pages of your site without having to edit the source code.
To view the reflected changes you will have to publish the tag that you have just created. For this:
You can do this in two different methods:
1. By adding the Google Analytics code along with the SalesIQ live chat code in Google Tag Manager:
2. By adding the Google Analytics - Universal Analytics option:
Integrating Google Analytics account with your Google Tag Manager
Events | Description |
Button Clicked | Number of clicks on the Zoho SalesIQ chat button. |
Chat Closed | Number of clicks on the Close (X) icon in the chat window. |
Chat Minimized | Number of clicks to minimize the Zoho SalesIQ chat window. |
Bubble Closed | Number of clicks on the Close(X) icon on the chat bubble. |
Chat Connected | Number of chat sessions with the visitors. |
Chat Ended | Number of chats ended by the visitors. |
File Transferred | Number of file transfers made by the visitors. |
Chat Printed | Number of chat transcripts printed by the visitors. |
Chat Mail Sent | Number of chat transcripts emailed by the visitor. |
Rating submitted | Number of ratings submitted by visitors. |
Feedback submitted | Number of feedback messages submitted by visitors. |
Chat Triggered | Number of auto and proactive chat initiated to the visitors. |
Chat Initiated | Number of visitor initiated chats. |
Offline Message Submitted | Number of offline messages submitted by the visitors. |
Chat Missed | Number of chats missed by the SalesIQ users. |
Chat Ended by visitor | Number of chats ended by the visitors. |
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
Write to us: support@zohoforms.com
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