Integrate Facebook with Zoho SalesIQ

Integrating Facebook with SalesIQ

You can now add Zoho SalesIQ Live Chat to your facebook fan pages and connect with the prospects instantly and close more deals.

Configuring Zoho SalesIQ with your Facebook

  • Login to your company facebook account and access the below mentioned link based on your domain. 

Note:

As per  Facebook's policy , you can add the custom tabs to your fan page only if you have more than 2,000 members.

  • A pop-up appears. Select the page in which you would like to add the chat window from the drop-down and click  Add page tab.


  • You will be prompted to login/signup Zoho SalesIQ if you don't have a logged in session. Once logged in, you'll be shown the Add chat widget screen.
  • Click on the Click here to add widget  button.
  • If you have more than one Zoho SalesIQ portal, you will have to select the portal name for which you would like to add the chat widget.
  • Select the Zoho SalesIQ widget which you like to add and hit Continue to add the chat window.

Widget Configurations on the page:

  1. Remove Widget  – To remove the chat window from the fan page.
  2. Change Widget  – To change the existing chat widget in the fan page.
  3. Go to Zoho SalesIQ  – To access the Zoho SalesIQ operator console from the fan page.

Adding more content on your chat page

By default, you will be provided with the chat smiley image in the chat area. You can click on the  Edit this area  button and customize the look and feel as per your business needs. 



How to edit the custom tab name?

To edit the custom tab name:

  • Navigate to page  Settings > Templates and Tabs , and click on the Chat with us tab. 
  • Click  Edit settings and change the Custom tab name.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION








                                    You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                        Manage your brands on social media

                                          Zoho Desk Resources

                                          • Desk Community Learning Series


                                          • Digest


                                          • Functions


                                          • Meetups


                                          • Kbase


                                          • Resources


                                          • Glossary


                                          • Desk Marketplace


                                          • MVP Corner


                                          • Word of the Day


                                            Zoho Marketing Automation

                                              Zoho Sheet Resources

                                               

                                                  Zoho Forms Resources


                                                    Secure your business
                                                    communication with Zoho Mail


                                                    Mail on the move with
                                                    Zoho Mail mobile application

                                                      Stay on top of your schedule
                                                      at all times


                                                      Carry your calendar with you
                                                      Anytime, anywhere




                                                            Zoho Sign Resources

                                                              Sign, Paperless!

                                                              Sign and send business documents on the go!

                                                              Get Started Now




                                                                      Zoho TeamInbox Resources



                                                                              Zoho DataPrep Resources



                                                                                Zoho DataPrep Demo

                                                                                Get a personalized demo or POC

                                                                                REGISTER NOW


                                                                                  Design. Discuss. Deliver.

                                                                                  Create visually engaging stories with Zoho Show.

                                                                                  Get Started Now









                                                                                                      • Related Articles

                                                                                                      • Integrating Whatsapp Channel with SalesIQ

                                                                                                        Integrating WhatsApp business with your SalesIQ helps you handle your business' WhatsApp chat conversations on your SalesIQ dashboard. Let your visitors contact you from the convenient channel, and your operators can handle the chat from their ...
                                                                                                      • Integrating Zoho Bookings with Zoho SalesIQ

                                                                                                        Zoho Bookings in SalesIQ Zoho Bookings is an online tool that your customers can use to book appointments with your experts and specialists to avail your services. When you publish your services on Zoho Bookings, your customers can access this ...
                                                                                                      • Integrating Facebook Messenger Channel with Zoho SalesIQ

                                                                                                        Now you can converse with your Facebook audience directly using Zoho SalesIQ. SalesIQ's Facebook channel allows the followers of your Facebook page to initiate conversations with your operators using the inbuilt Facebook messenger. Due to the wide ...
                                                                                                      • Integrating Whatsapp Channel with SalesIQ - Twilio

                                                                                                        We have stopped taking new requests for WhatsApp channel integration via Twilio. The native WhatsApp business integration is currently in beta. Existing customers using WhatsApp channel integration via Twilio will typically work. Get noticed and ...
                                                                                                      • Integrating WooCommerce with SalesIQ

                                                                                                        WooCommerce is the best way to turn your WordPress website into a fully functional e-commerce store. Technically speaking, WooCommerce is a WordPress plugin. It needs to be installed and activated inside the Wordpress to function. Zoho SalesIQ serves ...
                                                                                                        Wherever you are is as good as
                                                                                                        your workplace

                                                                                                          Resources

                                                                                                          Videos

                                                                                                          Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                          eBooks

                                                                                                          Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                          Webinars

                                                                                                          Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                          CRM Tips

                                                                                                          Make the most of Zoho CRM with these useful tips.



                                                                                                            Zoho Show Resources