Campaign Monitor

Campaign Monitor

What is Campaign Monitor?

Campaign Monitor is an online email marketing application that enables designers to create, send, manage and track branded emails for themselves and their clients with ease. 

Integrating Campaign Monitor with SalesIQ

How to identify website visitors name and email address referred from emails sent from Campaign Monitor

You can identify the website visitors from the Campaign Monitor campaign by adding the SalesIQ parameter mentioned below after the backlinks (which directs the customer to your website) in the campaign emails.
  1. ?siq_name=[firstname] [lastname]&siq_email=[email]

In case the URL contains the question mark (?) at its suffix then include the back link preceded by an ampersand (&) symbol.

  1. /index.php?module=Products&siq_name=[firstname] [lastname]&siq_email=[email]
If not, then include the back link preceded by the question mark (?) as shown below.

Also, ensure that you have embedded the SalesIQ code into your website source file to start tracking. Click here to know more about embedding the SalesIQ code.

How to categorize website visitors based on Campaign UTM variables?

  1. SalesIQ allows users to modify and set their conditions based on campaign UTM variables for prioritizing the visitors in their dashboard.
  2. In the Tracking console, click on the value under  "Visitors prioritized by". 
  3. Inside this section, you can choose the condition and criteria to categorize visitors by Campaign UTM variables.

How to initiate chat triggers based on Campaign UTM variables?

To automate proactive chat triggers, or to set up an action for your chat widget in the website conditions based on campaign UTM variables, do the following:
  1. Navigate to Settings > Automate > Triggers to set your required Campaign UTM filters.
  2. Select the required condition from the list, followed by setting up your criteria for your conditions.
  3. Enter a value for the set condition.
  4. Then, Select an action from the list followed by setting up your required time to trigger the action.

How to route visitors to the required users based on the Campaign UTM variables?

To route the tracked visitor to the specific agent and to personalize the visitor tracking according to your business needs, do the following:
  1. Navigate to Settings > Automate > Triggers to set your required Campaign UTM filters.
  2. Select the required condition from the list, followed by setting up your criteria for your conditions.
  3. Enter a value for the set condition.
  4. Add the agents name in the “Route to Operators” section by clicking on the names of the preferred operators.
  5. To remove the added agents, hover over the agents and click "x" symbol.

Is it possible to add click on chat button in my campaign emails?

Yes its possible, Zoho SalesIQ is well equipped that you can add a chat button in your campaign emails and get chats directed into your SalesIQ. To know more about Signature Chat, click here.

    Zoho DataPrep Personalized Demo

    If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

    Zoho CRM Training

      Create, share, and deliver

      beautiful slides from anywhere.

      Get Started Now

              Zoho CRM Training Programs

              Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

              Zoho CRM Training

                  Zoho SalesIQ Resources

                      Zoho TeamInbox Resources

                                Zoho DataPrep Resources

                                  Zoho DataPrep Demo

                                  Get a personalized demo or POC

                                  REGISTER NOW

                                    Design. Discuss. Deliver.

                                    Create visually engaging stories with Zoho Show.

                                    Get Started Now

                                                          • Related Articles

                                                          • Chat Monitor

                                                            Chat Monitor allows you to oversee chat conversations between your operators and visitors. Using this feature, you can supervise and coach your agents, and also specify the type of chat conversation which you would like to monitor.  Benefits of Chat ...
                                                          • Active Campaign

                                                            What is ActiveCampaign? ActiveCampaign is a cloud software platform for small-to-mid-sized businesses that offers software for customer experience automation (CXA), which combines the email marketing, marketing automation, sales automation, and CRM ...
                                                          • Add operators and Assign roles in SalesIQ

                                                            Add more power and make your customer service run smoothly by adding operators in Zoho SalesIQ. With the ability to add members to your team and configuring them into one of three roles, you will be able to find the optimal structure for your live ...
                                                          • dotMailer

                                                            What is dotMailer? dotMailer is a flexible email marketing automation platform that helps its users create, automate, test and send emails in minutes. Integrating dotMailer with SalesIQ Navigate to Settings > Developer Space > Integrations > ...
                                                          • Integrating Zoho Campaigns account with SalesIQ

                                                            Overview You can now integrate Zoho Campaigns with SalesIQ, and trace the actions of the visitor visiting your website via email campaigns. The Marketing campaigns sent via Zoho Campaigns can be tracked, and all the activities of the visitor will be ...



                                                          Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                          Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                          Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                          CRM Tips

                                                          Make the most of Zoho CRM with these useful tips.

                                                            Zoho Show Resources