If you're unable to work on a scheduled shift, then you can drop it. The drop request is sent to your manager for approval.
Note: You are responsible for the shift until the request is approved by your manager.
To drop a shift from your Computer:
- Select My Schedule from Schedule dropdown.
- Select the shift you want to drop.
- Select Drop. (Note: The drop button will be hidden if your manager has disabled the drop shifts feature.)
- Enter Reason (optional).
- Select Send Request.
If you would like to cancel the drop request from your computer:
- Select Requests from Schedule dropdown.
- Select Drops, select the required shift and select Cancel Request in the pop-up window.
To drop a shift from your Mobile:
- Tap Schedule in the bottom of the Home page.
- Tap the shift you want to drop.
- Tap Drop in the bottom of the page.
- Enter Reason (optional).
- Tap Send.
If you would like to cancel the request from mobile:
- Tap Requests in the bottom of the page.
- Tap Drops, choose the required shift and tap Cancel Request.