Send a swap request
Swap in Zoho Shifts lets you exchange a scheduled shift with a coworker when you’re unavailable to work your assigned one. You can request to swap your shift with one of your coworker’s upcoming shifts that matches your position and schedule.
Before you start
- Your administrator must allow swapping shifts in your organization.
- You can only swap with employees who are mapped under the same schedules and positions.
- Depending on your organization’s settings, swap requests may require a manager’s approval.
- You remain responsible for your assigned shift until your swap request is accepted/approved.
- You can enable Shift swap/offer/drop requests notification under my profile.
To send a swap request
On mobile
On web
On mobile
- Open the Zoho Shifts mobile app.
- Tap Schedule at the bottom of the screen.
- Choose the shift you want to swap from My Schedule.
- Tap Swap.
- Enter a reason for the swap (optional).
- Select the shift you want to swap with.
- Tap Send.
If you decide to keep your shift, cancel the swap request before it is accepted/approved. You can open the request you want to cancel from the Request page, then tap decline.
On web
- Navigate to Schedule > My Schedule.
- Click the assigned shift you want to swap.
- Click Swap in the Shift Detail window.
- Enter a reason for the swap (optional).
- Select the shift from the eligible shifts that you want to swap with.
- Click Send Request.
If you decide to keep your shift, cancel the swap request before it is accepted/approved. You can open the request you want to cancel from the Request tab, then select Cancel Request.
What happens next
The selected employee receives a notification of your request and can either accept or decline it. If the employee accepts, what happens next depends on your organization’s approval settings:
- If manager approval is disabled, the shifts are exchanged automatically once the other employee accepts the request.
- If manager approval is enabled, your manager can approve or deny the request.
- If approved, the shifts are exchanged in both employees’ schedules.
- If denied, both employees keep their original shifts.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho Writer?
Create. Review. Publish.
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Send an offer request
Offer in Zoho Shifts allows you to give up your scheduled shift when you’re unavailable to work. You can offer your shift to specific coworkers so they can pick it up and work on days when they are unassigned. Before you start Your administrator must ...Accept swap or offer request
In Zoho Shifts, review and accept requests from your coworkers to pick up their shifts when you’re available. Before you start Depending on the organization’s settings, your pick-up requests may require manager approval. You'd be responsible for the ...Drop a shift
Drop your shifts in Zoho Shifts when you’re unavailable to work, allowing eligible employees to pick them up by making your shift an open shift. Before you start Your administrator must allow dropping shifts in your organization. Depending on the ...Request time off
To request time off, you need to submit a time off request in Zoho Shifts. Your request will then be approved or declined based on your organization's time off policies. Before You Start Your organization must have enabled Time Off. You must have ...View and manage your shifts
View and manage the shifts assigned to you in My Schedule within Zoho Shifts. You can confirm, offer, swap, or drop your shifts depending on your organization’s settings. Before you start Your organization may have configured specific settings and ...
New to Zoho LandingPage?
Zoho LandingPage Resources