Send an offer request
Offer in Zoho Shifts allows you to give up your scheduled shift when you’re unavailable to work. You can offer your shift to specific coworkers so they can pick it up and work on days when they are unassigned.
Before you start
- Your administrator must enable shift offerings in your organization.
- You'll be able to offer shifts to employees with the same schedule and position.
- Depending on the organization’s settings, offer requests may require approval from your manager.
- You remain responsible for your assigned shift until your offer request is accepted/approved.
- You can enable Shift swap/offer/drop requests notification under my profile.
To offer a shift
On mobile
On web
On mobile
- Open the Zoho Shifts mobile app.
- Tap Schedule at the bottom of the Home page.
- Choose the shift you want to offer from My Schedule.
- Tap Offer.
- Enter a reason for the offer (optional).
- Select the employees.
- Tap Send.
If you decide to keep your shift, cancel the offer request before it is accepted/approved. You can open the request you want to cancel from the Request page, then tap decline.
On web
- Navigate to Schedule > My Schedule.
- Click the assigned shift you want to offer.
- In the Shift Detail window, click Offer.
- Enter a reason for the offer (optional).
- Select the employees.
- Click Send Request.
If you decide to keep your shift, cancel the offer request before it is accepted/approved. You can open the request you want to cancel from the Request tab, then select Cancel Request.
What happens next
The selected employees receive a notification of your request and can either accept or decline it. If an employee accepts, what happens next depends on your organization’s approval settings:
- If manager approval is disabled, the shift is assigned to the employee instantly.
- If manager approval is enabled, your manager can approve or deny the request.
- If approved, the shift is assigned to the employee who accepted it.
- If denied, you'll remain responsible for the shift and must work for your assigned shift.
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