Swap Shifts

Swap Shifts

If you're unable to work on a scheduled shift, then you can swap the shift with your colleague. 

Note: You are responsible for the shift until the swap is accepted by your colleague and if manager approval is enabled, it needs to be approved by your manager.

To swap the shift from your Computer:
  1. Select My Schedule from Schedule dropdown.
  2. Select the shift you want to swap.
  3. Select Swap. (Note: The swap button will be hidden if your manager has disabled the swap shifts feature.)
  4. Enter Reason (optional).
  5. Select Send Request.
Note: If you would like to cancel the swap shift request from your computer:
  1. Select Requests from Schedule dropdown.
  2. Select Swaps, select the required shift and select Cancel Request in the pop-up window.
To swap the shift from your Mobile:
  1. Tap Schedule in the bottom of the Home page.
  2. Tap the shift you want to swap
  3. Tap Swap from the bottom of the page
  4. Tap the shift you want to swap with.
  5. Enter Reason (optional).
  6. Tap Send
Note: If you would like to cancel the swap shift request from your mobile:
  1. Tap Requests from the bottom of the page.
  2. Tap Swaps, choose the required shift and tap Cancel Request.