How to use Zoho ShowTime for organizations

ShowTime for Organizations

We love working in teams, so we built Zoho ShowTime for organizations to help your teams thrive. Assign a team admin to distribute tasks and oversee team activities to help keep your organization on track.

Zoho ShowTime is built for an organization setup and helps you manage your team. As an administrator, you can quickly add users into your team, assign user roles, and organize everything from a central location called the Admin Console. An organization account lets you and your team host web conferences, conduct online training sessions, demo products, and onboard new hires across multiple office locations.

Zoho ShowTime for organizations is a smart solution for you and your team to create, collaborate, and deliver online training sessions. It's easy to connect and join sessions on the web or using mobile viewer app. Attendees can follow the slides as you present, talk to the presenter using Open-mic. feature and request the floor, and ask questions.

Admin Console

Manage your training teams and all their activities and sessions from a single place—the Admin Console. The Admin Console in Zoho ShowTime is the control center for managing your subscription plan, designing your organization profile, tracking the training performance of your team, inviting new trainers to your organization, and assigning roles to trainers. Details for all completed and upcoming sessions will be sent to you monthly.

Here's a simple table to help you understand the user roles and responsibilities in the product.

User Roles and Responsibilities 

Using well-defined roles and responsibilities for the members in your team helps improve process management and increase the performance of your organization. 

Super Admin: The person who purchases the subscription on behalf of the organization and creates the organization account. The Super Admin has the most wide-ranging privileges in the Admin Center. By default, all subscription plans to ShowTime come with two User Licenses (one Admin role and one Trainer role).

There are two types of role that the Super Admin can assign to the users in a team:

Admin: The Admin can change organization settings and manage user accounts. They can import or invite new users and change the user roles in the training team. They can also identify the trainers for each session and assign the User Licenses accordingly. Large organization accounts can have multiple Admins and Admins can transfer their role to any user and make them an admin in that account. Admins cannot modify the Super Admin's role.

Trainer: Trainers are subject matter experts who are responsible for developing the knowledge and skills of a company's workforce. They have access to the standard features of ShowTime (per the subscription plan) and can deliver sessions. Trainers can create their own personalized profile page which may help attendees learn more about a trainer before registering for their session. The number of remote attendees for any session is limited based on the plan purchased. The Trainer role falls under the User license category.

Besides the three roles, when the number of User licenses exceed the number of users in your organization (For eg. you purchased 5 user licenses and added 5 users, but later downgraded to 3 user licenses and now have 2 excess users), you will be prompted to remove the excess users within one day. The excess users will be chosen and automatically downgraded to a member role based on their past and upcoming sessions, and the date of joining your organization. 

Member: The Member role has the lowest level of privileges. Members cannot access the Admin Console. A member can deliver both remote and face-to-face sessions as allowed in the Basic (free) plan. A remote session hosted by a Member can have not more than five attendees and Members cannot access the Recording feature. However, there are no restrictions for Members conducting a face-to-face session. 

 Note: Members do not fall under the User License. 

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