Manage your extensions
Once the extension is published, it is available for all Zoho users to install and use. However, managing your apps after publishing them plays a vital role in maintaining the sanity of the apps. Managing your app includes making new updates to the app by adding new features or enhancements, fixing existing bugs, updating the description of the app constantly based on the new updates, and so on. Let us see how to manage your existing apps in this article.
View extensions and its details
View the extensions you are working on, developers involved, functions and triggers configured, version number of the extension within this section.
-
Go to
Sigma.
-
Navigate to the
Extensions
module at the left band.
-
In the
All Extensions
tab, hover the mouse over an extension.
-
Click the
extension details
icon.
You can find the below extension details:
General Details:
Includes the description of the extension, last modified date and time, extension visibility, service name, name of the user who created the extension, installation stats, and trigger execution stats.
Version: This section displays the version history of the extension, which includes version number, created date, updated date, and version status. You can also deprecate a version from this section.
Multi-DC sync is supported for all Zoho Desk extensions. When you publish an extension for the first time, you'll be prompted to confirm if multi-DC has to be enabled. If you choose Yes, the extension will be published across the following data centers: IN, AU, EU, CN and JP. This action cannot be reverted later. To verify the Multi-DC status, navigate to
General Details
of the extension.
When Multi-DC is enabled, the status of the sync will be listed along with the version on clicking the Multi-DC icon. Please contact Sigma support at 'support@zohosigma.com' if the version fails in a certain DC.
Developers: View the developers involved in building this extension here. You can also associate developers by clicking the
Associate
Developers
button, select the developers from the
Developers
dropdown field, and click
Associate.
Functions: Functions built for this extension will be displayed here. You can also associate an existing function to the extension using the
Associate function
option.
Triggers: Triggers help to execute functions automatically when an event occurs. You can also add triggers directly from this page using the
Add Trigger
button.
Edit Private extensions
Sigma allows you to make changes to the extensions by editing them.
-
Select the
Extensions
module at the left band.
-
In the
All Extensions
tab, hover the mouse over a private extension.
-
Click
Edit Extension
to edit the extension.
-
Perform the update in the editor and click
Save.
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You will be prompted to save the extension as a new draft. Confirm your action.
-
Click
Publish.
Once done, a new version of the extension will be available for users to install. To update to the latest version of the extension, navigate to the respective extension in the service and check for updates.
Edit Public extensions:
Sigma allows you to make changes to the extensions by editing them.
-
Select the
Extensions
module at the left band.
-
In the
All Extensions
tab, hover the mouse over a public extension.
-
Click
Edit Extension
to edit the extension.
-
Perform the update in the editor and click
Save.
-
You will be prompted to save the extension as a new draft. Confirm your action.
-
Click
Publish.
When you update a public extension and publish it, a new version of your public extension is generated and submitted for approval to Zoho Marketplace.
Our marketplace approval team will automatically review all the changes made to the extension based on the review guidelines and notify you via email regarding the status of your extension.
Once the approval is complete, a new version of the extension will be available for users to install. To update to the latest version of the extension, navigate to the respective extension in the service and check for updates.
In case you would like to communicate with our approval team, you can email team at
approval@zohomarketplace.com (or) you can use the
Talk to admin
option available in the Inbox of Partner Console. Select 'New version approval request' as the query.
Know more about the extension version from this
help document. To know about the application review and listing, refer to this
help document.
You can also raise other extension related questions through
Talk to admin
option. Our approval team will check and assist you on the questions raised.
View and edit public extension details:
You can view all the public apps created by you in
Partner Console.
You can update the details of the public extensions here like policy, supported edition, description, pricing, and other such information to maintain the latest details of the extension.
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