About Sigma
As your company expands, you might add new business processes to your organization and recruit more employees. Having several tools to monitor the development will make managing the organization laborious. Also, if you have to juggle between many apps, the onboarding process will be difficult and time-consuming. In these situations, tool unification will be crucial. Sigma, helps you meet these requirements.
Sigma is an extension development platform where developers can build and host extensions for various Zoho applications. Extension is a software add-on that extends the capabilities of your service. Build your extension using any language, such as, HTML, Javascript, CSS etc. Sigma provides functions for handling server-side operations. You can also create connection between Zoho apps and other third party apps using Sigma.
Zoho Marketplace acts as a single window for all Zoho service extensions where you can publish your extensions for free or list for a price. Users can install the public extensions from Zoho Marketplace.
Advantages of using Sigma
-
Cloud editor
- Allows multiple developers to work on building the extension
- Develop extension using client side services such as HTML, Java script and CSS
- Test the extension directly from editor
- Support CLI tool for developers who are used to different developing tools
You might occasionally be unable to locate an app or extension that meets the user's needs. In these circumstances, Sigma extensions can be used to create custom extensions to meet the needs. By this, a new eco system of apps are created.
Using Sigma, you can create widgets as well. Zoho CRM and Zoho Creator widgets are powered by Sigma.
Native extensions
Native extensions extend your service's functionality by adding bundles of custom features. They are built and hosted on Sigma. For example, Zoho Desk has many unassigned tickets that are overdue. To identify which tickets should be resolved first, it would be helpful if the tickets are ranked based on a set criteria. A developer designs a native extension that defines a workflow to rank tickets based on their priority, ticket creation date, escalation status, and frequency of the issue etc. Once built and bundled, these custom solutions can be sold to other desk users as an extension.
Extensions for integrating third party applications
Third party integration extensions are built and hosted outside Sigma. It allows developers to link their service with external services such as Google and Zendesk. Data will be pushed to or from a third party application through OAuth 2.0. Connectors are used to create a connection between your service and the third party application. You may also need to add some basic components of Sigma like functions, triggers, and events to handle data within your service.
Using Sigma platform you can create two types of extensions:
Supported services
Users can currently create extensions for Zoho CRM, Zoho Projects, Zoho Desk, Zoho Mail, and Zoho Recruit using Sigma. Here is a detailed description about these services and how extensions can be created for them using Sigma.
Zoho CRM
Zoho CRM is a Customer Relation Management product. It helps to manage sales, marketing, and customer support activities together and also, streamline your process, policy, and people in one platform.
Get to know more about extensions for Zoho CRM from this help document.
Take a look at Zoho CRM's Community forums to know more on building extensions for Zoho CRM.
Zoho Projects
Zoho Projects is a cloud based project management software. It helps you to achieve project goals on/ within the stipulated time as it includes planning your projects, tracking work efficiently, and collaborating with your team, wherever they are.
The below webinar will help you build extensions for Zoho Projects:
Click here to navigate to extensions of Zoho Projects help document.
Zoho Desk
Zoho Desk is a help desk software that helps to focus on the customers. You can quickly allocate, track, and set up notifications on help desk tickets with Zoho Desk. Zoho Desk can be tailored to your company's needs so that you can guarantee happy clients.
Learn more about extensions for Zoho Desk from this help document.
Take a look at Zoho Desk's Community forums to know more on building extensions for Zoho Desk.
Zoho Mail
Zoho Mail is a secure and reliable email platform. Email communication is the backbone of every organization. With Zoho Mail, you can communicate both inside and outside your organization professionally. With collaboration features, its not just inbox. Zoho Mail suite has Email, Calendar, Contacts, Task, Notes, and much more.
Know more about extensions for Zoho Mail from this help document.
Zoho Recruit
Streamline your complete recruitment process using Zoho Recruit. All that you need for recruitment will be available on one single platform. Save time in organizing the recruitment activities with Zoho Recruit.
Click here to navigate to the help document of extensions for Zoho Recruit.
Extensions for Zoho CRM and Zoho Recruit services can be created only in the US DC, but are installable from all DCs.
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
Still can't find what you're looking for?
Write to us: support@zohoforms.com
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
Zoho SalesIQ Resources
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Bigin?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
Related Articles
Create extensions using Zoho Sigma cloud editor
Sigma has introduced a cloud editor where users can build extensions for Zoho services . Upon selecting a Zoho service, the corresponding service’s plug-in manifest file will be pre-populated into Sigma’s editor as a new project, eliminating the need ...Create and Manage Workspace
Create a Workspace Every developer using Zoho Sigma will be allocated a designated workspace to build and host their apps. Login to Sigma. Enter a relevant workspace name. Click Create Workspace. You can be the owner of only one workspace at once. ...Create extensions using Command Line Interface(CLI)
Zoho Sigma helps you to build extensions for Zoho services in two ways: Building apps using the command line interface (CLI). You can use this method if you want to build an extension offline with your own code editor. Use Zoho Sigma cloud editor ...Public and Private Extensions
Extensions in Sigma can be hosted as Public or Private. While public extensions are hosted for a wider audience, private extensions are restricted to smaller circles. Public extensions are hosted through Zoho Marketplace, a platform where all Zoho ...Connections
Sigma uses connections to expand your Zoho Services’ third-party support. This is done with the help of OAuth 2.0 or any other basic authentication protocols. OAuth 2.0 OAuth 2.0 is an industry standard, open source authorisation protocol which is ...