Overview | Online help | Zoho Sigma

About Sigma

Sigma is an extension development platform where developers can build and host extensions for various Zoho applications. These extensions can be software add-ons focusing on feature enhancements, third-party integrations, or any other valuable additions. 

Native extensions 
Native extensions extend your service's functionality by adding bundles of custom features. They are built and hosted on Sigma. For example, Zoho Desk has many unassigned tickets that are overdue. To identify which tickets should be resolved first, it would be helpful if the tickets are ranked based on a set criteria. A developer designs a native extension that defines a workflow to rank tickets based on their priority, ticket creation date, escalation status, and frequency of the issue etc. Once built and bundled, these custom solutions can be sold to other desk users as an extension. 
Extensions for integrating third party applications 
Third party integration extensions are built and hosted outside Sigma. It allows developers to link their service with external services such as Google and Zendesk. Data will be pushed to or from a third party application through OAuth 2.0. Connectors are used to create a connection between your service and the third party application. You may also need to add some basic components of Sigma like functions, triggers, and events to handle data within your service. 

Using Sigma platform you can create two types of extensions
  1. Public
  2. Private
Public extensions are hosted for a wider audience, whereas private extensions are restricted to smaller circles.

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                                                • Create a Workspace

                                                  Every developer using Zoho Sigma will be allocated a designated workspace to build and host their apps.  Login to Zoho Sigma home page. Enter your workspace name. Click Create Workspace. You can be the owner or user in more than one workspace. 
                                                • Create extensions using Zoho Sigma cloud editor

                                                  Sigma has introduced a cloud editor where users can build extensions for Zoho services . Upon selecting a Zoho service, the corresponding service’s plug-in manifest file will be pre-populated into Sigma’s editor as a new project, eliminating the need ...
                                                • Create extensions using Command Line Interface(CLI)

                                                  Zoho Sigma helps you to build extensions for Zoho services in two ways:  Building apps using the command line interface (CLI). You can use this method if you want to build an extension offline with your own code editor. Use Zoho Sigma cloud editor ...
                                                • Public and Private Extensions

                                                  Extensions in Sigma can be hosted as Public or Private. While public extensions are hosted for a wider audience, private extensions are restricted to smaller circles.   Public  extensions are hosted through Zoho Marketplace, a platform where all Zoho ...
                                                • Triggers & Events

                                                  Triggers are configured to invoke function blocks when specific events occur in the application or Zoho service. For example, you can trigger a welcome email to a user when your extension is installed. The mail notification function is configured in ...



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