FAQs
Can I add Facebook pixel to my site?
Yes you can; you will have to create a Facebook pixel first. Click here to find out how. To add the pixel to your Zoho website: Copy the pixel code from Facebook. Login to your site builder. Click Manage, then click Settings. ...Is it possible to make my site work for only a specific IP address?
It's not possible to create an Intranet website. Any website created with Zoho Sites will be made accessible to everyone.How do I add alternate text?
To add alternate text: Click the Image element in the Elements tab. Choose an image, drag and drop to upload images or click the Upload files button. Enter text in the box labelled Alternate Text. Click OK. Note: The alternate text ...How many email addresses can I create using my Zoho Sites account?
You can have 25 email addresses for one domain. For more information click here.Can I include a visitor count widget?
Zoho Sites does not provide a built-in visitor counter. However, you can get the code for site traffic statistics from a third party provider and embed it on your site using the Embed element.Can I link to an anchor placed in another page?
Yes you can. Access your site builder at sites.zoho.com. Navigate to the page which you would like to link to. Select the element (image or text) to set anchor. Click the Anchor icon . Enter a name for the anchor and click OK. Navigate to the page ...How do I reply to comments in the comment section?
Replies should be posted as new comments because there is no reply option or button.Can I rename the "More" menu in the navigation bar?
Sorry but it is not possible to rename the "More" menu in the navigation bar.Can I edit my site offline?
You cannot edit your site offline. You will have to be online to edit your site.How can I customize my 404 page?
The 404 page is displayed when a page URL has been renamed or is simply unavailable. To customize the 404 page: Click Open at the top left corner of your builder. Select the 404 page from the bottom of the list. Drag and drop elements to flesh out ...Can I change the link associated with the logo on my website?
Your logo is linked to your home page so it is not possible to link it to another page or site.Does the site builder support Right To Left (RTL)?
As long as your computer and keyboard supports RTL, your site builder will too.I have cancelled add-ons that I no longer need. Can I get a refund?
Write to us at support@zohosites.com to find out if you are eligible for a refund.How do I create a "Coming Soon" or "Under Maintenance" page?
To create a coming soon or under maintenance page: Click the New option and create the page with text and design. Click Site Options then Manage Pages and drag this page to the top of the list to set it as your home page. Click Save. Click Site ...How can I upload an image and reference it in CSS?
The structure of the image reference should be www.yourdomain.com/files/filename.filetype. For example, if you have uploaded a file named 'sample.jpg' to the file manager (Click Manage then Settings then Files) the direct link to access that file ...Facebook shows an incorrect thumbnail when I share a post/URL?
This is a common issue that can be assessed by using the Facebook debugger tool. Click this link. Paste your site URL in the text box. Click Fetch new scrape information. Check if the thumbnail renders correctly.What is the parameter length for a URL?
The maximum parameter length for a URL is currently set to 100. Our next update will make it 255.What is the optimum size for images in the slideshow element?
There is no standard optimum size for images added to the slideshow element. This is because the height and width of the images depend on where the slideshow element is added.Is it possible to change the content of the member portal invite and password reset email?
Sorry, it is not possible to change the content of the member portal invite and password reset email.How do I login to my website builder?
To access your site builder, login to sites.zoho.com and click Edit Site to the right of the site that you would like to edit.Will my content get deleted when I change my theme?
No, changing your theme will not affect your content at all.Can an author or admin delete my site?
Neither author nor admin can delete your site.Can my website be duplicated or cloned?
Yes, your site can be duplicated. But we will have to do it for you. Email us at support@zohosites.com.How many members can I have in my member portal?
Your member portal can have up to 2000 members. To increase the member limit, send us an email at support@zohosites.com.How many sub-pages can a parent page have?
A parent page can have up to two levels of sub pages with unlimited pages in it.How can I purchase add-ons for my site?
Login to sites.zoho.com. Click the Add-on Subscriptions link at the top-right corner of the page. Click the Buy Add-ons button to the right of the site name to buy add-ons for that site. Choose the Currency, Payment Frequency, and add-on package. ...Can I republish individual pages of my site and not the entire site?
You can make edits to individual pages but the entire site must be published for the changes to be visible.What are Zoho Sites nameservers?
Sorry, we do not provide nameservers at this time.When selecting a theme for my website, why does the browser freeze at the "Please wait..." screen?
This may happen if you are accessing Zoho Sites from a handheld device like a phone or tablet. Try accessing Zoho Sites from a computer and if the problem persists, email us at support@zohosites.com.Why do I get this message: "Error: Access Denied. Insufficient privileges to create a site. Contact account administrator" when trying to create a website?
If Zoho is used by an organization, only the organization admins will have access to Zoho Sites. If you need to create a site but do not have the proper privileges, have one of your organization admins change your user role from user to admin. To ...Can I add Google AdSense to my website?
To add Google AdSense to your Zoho website: Copy the AdSense code from Google. Login to your Zoho site builder and select Embed from the Elements tab. Click Code Snippet under the Select Embed Type menu on the left. Paste the code into the text box ...My website stopped working and is no longer accessible. What do I do?
If a 404 message appears when you try to access your domain, it either means that it must be unpublished or that it's blocked. Please email us at support@zohosites.com.How do I add text and buttons on the banner image?
To add text and button to your banner image: Hover over the banner on your page. Hover over the Customize drop-down and click Edit banner for this site. Either drag and drop or click the Paragraph and Button widgets at the top-left corner to add ...How do I downgrade my Zoho Sites subscription?
To downgrade and cancel the add-ons on your site: Login to sites.zoho.com using your accounts primary email address. Click Add-on Subscriptions at the top right. Click Manage Add-ons next to the name of the website that you would like to downgrade. ...Can I upload my website and host it through Zoho?
No, only websites created on the Zoho Sites builder can be hosted through Zoho.How many websites can I create using a Zoho Sites account?
You can create as many websites as you like. Kindly note that each site will be licensed individually.Can I add radio buttons to the member portal sign-up form?
We do not support this feature at this time.What is Zoho Sites pricing?
Please click here to view our pricing page.Does Zoho Sites provide a white label website builder?
No, we do not provide this service. Users can visit sites.zoho.com to build and host a website through Zoho Sites.Is the member portal integrated with Zoho Creator?
No, the member portal is a stand-alone feature of Zoho Sites and is not integrated with Zoho Creator. To learn more about the member portal feature, visit Member portal.Next page
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