What all can I view from the Connections tab?
You can view the following from your Connections tab on Zoho Social:
- All Connections: Everyone who has interacted with your brand.
- Recently Engaged: Only Connections who have engaged with your brand recently.
- Most Engaged: Only Connections who interact with your brand more often than most.
- Followers: Only Connections who follow your brand on Twitter and Instagram.
- Following: Only Connections your brand follows on Twitter and Instagram.
If you have integrated Zoho Social with your Zoho CRM account, you would view two additional fields:
6. CRM Leads: Connections who have provided their contact information and have the potential to be converted into CRM Contacts.
7. CRM Contacts: Leads that you have already contacted and have ongoing interactions with
All Connections, Recently Engaged, and Most Engaged are based on engagements; they include only your followers and not the ones followed by your brand.
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