What all can I view from the Connections tab?

What all can I view from the Connections tab?

You can view the following from your Connections tab on Zoho Social:
  1. All Connections: Everyone who has interacted with your brand.
  2. Recently Engaged: Only Connections who have engaged with your brand recently.
  3. Most Engaged: Only Connections who interact with your brand more often than most.
  4. Followers: Only Connections who follow your brand on Twitter and Instagram.
  5. Following: Only Connections your brand follows on Twitter and Instagram.

If you have integrated Zoho Social with your Zoho CRM account, you would view two additional fields:

     6. CRM Leads: Connections who have provided their contact information and have the potential to be converted into CRM Contacts.
     7. CRM Contacts: Leads that you have already contacted and have ongoing interactions with

All Connections, Recently Engaged, and Most Engaged are based on engagements; they include only your followers and not the ones followed by your brand.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION









                                    You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                        Manage your brands on social media

                                          Zoho Desk Resources

                                          • Desk Community Learning Series


                                          • Digest


                                          • Functions


                                          • Meetups


                                          • Kbase


                                          • Resources


                                          • Glossary


                                          • Desk Marketplace


                                          • MVP Corner


                                          • Word of the Day


                                            Zoho Marketing Automation

                                              Zoho Sheet Resources

                                               

                                                  Zoho Forms Resources


                                                    Secure your business
                                                    communication with Zoho Mail


                                                    Mail on the move with
                                                    Zoho Mail mobile application

                                                      Stay on top of your schedule
                                                      at all times


                                                      Carry your calendar with you
                                                      Anytime, anywhere




                                                            Zoho Sign Resources

                                                              Sign, Paperless!

                                                              Sign and send business documents on the go!

                                                              Get Started Now




                                                                      Zoho TeamInbox Resources



                                                                              Zoho DataPrep Resources



                                                                                Zoho DataPrep Demo

                                                                                Get a personalized demo or POC

                                                                                REGISTER NOW


                                                                                  Design. Discuss. Deliver.

                                                                                  Create visually engaging stories with Zoho Show.

                                                                                  Get Started Now









                                                                                                      • Related Articles

                                                                                                      • Why are some of my Instagram Connections missing on the Connections tab?

                                                                                                        Due to the Instagram's recent API deprecation, the Connections tab will no longer display Instagram Connections. However, there is one exception to this rule, and that is if your brand's Instagram handle was synced with Zoho Social before the API ...
                                                                                                      • How often are Connections updated?

                                                                                                        As soon as a person or an business account interacts with your brand on Twitter or Facebook, they are immediately added to the Connections tab. You can view their details later by clicking on the Connections tab in your home page. Instagram ...
                                                                                                      • Why can't I see my Instagram Connections?

                                                                                                        You may be unable to view your Instagram Connections because you authenticated your Brand's handle to Zoho Social after the API deprecation came into effect.  If your brand's Instagram handle  was connected to your Brand's Zoho Social account before ...
                                                                                                      • Reports Tab in Zoho Social

                                                                                                        The Reports tab in Zoho Social helps you analyze key stats, metrics, and your Brand's performance across all your social channels. This will help you narrow down what type of content works the best for your brand, identify your audience, and monitor ...
                                                                                                      • Why can't I view my LinkedIn Profile connections under the Connections tab?

                                                                                                        This functionality is not available for LinkedIn profiles due to API restrictions.
                                                                                                        Wherever you are is as good as
                                                                                                        your workplace

                                                                                                          Resources

                                                                                                          Videos

                                                                                                          Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                          eBooks

                                                                                                          Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                          Webinars

                                                                                                          Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                          CRM Tips

                                                                                                          Make the most of Zoho CRM with these useful tips.



                                                                                                            Zoho Show Resources