CRM Lead Generation
Is it possible to create a Lead when someone likes a Facebook Page, not just a post or paid ad?
It is currently not possible to create Leads and Contacts through Page Likes using the Social-CRM integration. However, you can add the interactions such as Post Likes/Comments as Leads or Contacts to your CRM account.
How can I add someone as a CRM Lead?
if you've integrated your Zoho Social to your Zoho CRM account, you can go ahead and click on the +Add to CRM or automate the process by going to the Lead Generations tab in Setup.You can find the Add to CRM option in the Live Stream, Monitor tab ...
Is it possible to see revenue generation from leads who have been added?
Absolutely, you can easily check the revenue generated by each lead you have added. To do this: 1. Click Reports and navigate to CRM on the right panel. 2. Head to the Revenue tab. You will find details of the revenue generated from the deals that ...
Is there a feature to send responses automatically to anyone who follows me or likes my page?
The auto response feature is not currently available in Zoho Social. We allow you to customize your own messages/responses and engage personally with your audience from the Messages tab. This allows you to establish personal rapport and gain more ...
What is the difference between a CRM Lead and a CRM Contact?
CRM Leads are Connections that have provided their contact information to you and have the potential to be converted into CRM Contacts. For example, you participate in a conference and collect information from people visiting your booth. These ...
Why can't I add my connections as a CRM Contact or Lead?
You will only be able to see +Add to CRM and the Lead Generation tab if you are a Zoho CRM user and have integrated Zoho Social with Zoho CRM. You can learn more about Zoho CRM Integration with Zoho Social.

Start tracking your website metrics today

Use PageSense to understand what your visitors are looking for, how they are behaving, and where they are facing problems on your website.

Ready to improve your website's performance?

Install the PageSense code snippet on your site in a matter of minutes and start collecting in-depth data about the website visitors to grow your business.

Track and measure every business goal

Set up goals in PageSense to measure every single action performed by visitors on your website like button or link clicks, form submissions, and page engagements.

Understand the customer journey on your website

Create funnels in PageSense to quickly see which pages visitors use to enter your website, where they navigate to next, and which pages they decide to leave without converting.

Visualize your visitor's behavior with color codes

Set up heatmaps in PageSense to see where users have clicked more, how far they've scrolled, and on which parts of a page they've spent the most time using color-coded patterns in reports.

Measure customer engagement with your web forms

Use form analytics in PageSense to see how people interact with different fields in your form, whether they complete the form successfully or not, and where exactly they drop out on your form.

Record real visitor interactions on your website

Use session recordings in PageSense to watch a video of all the visitor actions performed on your website including the pages they navigate, the buttons they click, the UX issues they face, and more.

Test and optimize webpages for better conversions

Run A/B or Split URL tests in PageSense to figure out which version of your web page works best for your business and results in the best conversion rate.

Give each customer a unique website experience

Use personalization in PageSense to deliver customized versions of your website for every individual customer based on their demographics, local weather, browsing history, and more.

Grow your business through customer feedback

Run polls on your website using PageSense to understand what your customers think about your products/services and what needs improvement on your site.

Send timely updates that customers love

Use web push notifications in PageSense to schedule and notify your customers about an upcoming flash sale, product releases, promotional coupons, and a lot more that can spark conversions on your website.

Advertise your business to website visitors

Use pop-ups in PageSense to instantly grab the attention of visitors by showing attractive signup offers, coupon code discounts, or email newsletters that can eventually convert them into subscribers.

Access more advanced settings in PageSense

Use PageSense's advanced features like creating mutually exclusive groups, enabling cross-domain tracking, configuring customized project JS, and more to get deeper insights about your website.

Try easy-to-use extensions

Download the PageSense extension app available for your web browser with a few clicks and start collecting all of your required website metrics in real time.

Discover your favorite integrations with PageSense

Get a deeper look at your website's data by seamlessly integrating PageSense with a host of popular third-party apps like Google Analytics, Mixpanel, Intercom, and more.