Link Shortener - Frequently Asked Questions

How can I create short link?

There are two ways to create short links on Zoho Social. You if you have a Bit.ly account, you can integrate it with your Zoho Social for link shortening.

Or you could use Zoho Social's free built-in link shortening service, zurl. To configure this, follow these steps:

Go to Settings -> Publishing.
Here, you'll find the option to set your Default Link Shortener under Publishing Preferences.
Select a default shortener from the two options: Bit.ly and zurl.co.

Once you have selected one of the options, follow these steps to shorten any link:

Click New Post in the top-right corner of your Social dashboard.
Paste your original link in the compose box.
Click to shorten the link.

Can I disable URL shortener for a particular post/ all posts?

To disable URL shortener for particular post, simply click on the URL shortener icon on the bottom of the Publishing Window. When the icon is orange, it indicates that it is enabled. When the icon is grey, it indicates that URL shortening is disabled. To enable it again for future posts, simply click on the greyed out icon.

Does the default URL shortener come with all plans?

Yes it does. While Bit.ly integration is only available across paid plans, the default inbuilt URL shortener zurl is available across all plans.

Is there a way I can shorten URLs for bulk-scheduled content automatically?

Sorry, you cannot automatically shorten URLs on posts that have been bulk-scheduled. You will have to individually open each draft and shorten any URLs present, before they go out for publishing.

Why can't I see Bit.ly in my Brand Settings?

You can see the Bit.ly option in your Brand Settings only if you have completed the following steps:

a. You are on a paid Zoho Social plan

b. You have linked your Bit.ly account to Zoho Social

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