Why is the 'Know More' option missing for some of my Facebook social activities?
You will be able to see the Know More button in your Livestream, alongside your Facebook Page's social activities only after someone interacts with your Page more than once.
Can I filter my Live Stream view according to my preferences?
It is currently not possible to customize or filter your Live Stream notifications in Zoho Social. However, you have the option to change your Notification preferences for notifications about activities from social channels. This ...
How does Notifications differ from the Live Stream on the Home Page?
While both Live Stream and Notifications will show you recent engagements across social channels, the Live Stream shows you the most recent engagements with all the context that you need to react or respond to them. For every social activity, Live ...
Can I engage with my audience directly from the Livestream tab?
Yes, you can comment, like and re-tweet posts from the Livestream tab directly, where you can also comment and engage with your audience. If you find an interesting update in your Livestream tab, you can also turn it into an internal discussion with ...
Why can't I see people liking my LinkedIn posts?
LinkedIn has put forth certain rules and restrictions on gaining access to such social interactions by third party tools, including Zoho Social. This is why Live Stream will not show you any social activity in terms of liking, sharing, and commenting ...
Can I remove any of my social networks from my Live Stream?
Sorry, we currently do not offer this option. It's not possible to disable any social network from the Live Stream. Updates from your social pages linked to your Zoho Social will feature under the Live Stream tab. LinkedIn, Google My Business, and ...