Can I start a new message thread or make audio/video calls with a user who is not my contact?

Yes! You can create a new chat thread and make audio/video calls with a user who is not your contact. While you attempt to do so, they would be added as a mutual contact automatically by Zoho Social.

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Related Articles
Initiating chat threads, audio, and video calling
Create a new chat thread and hop into quick audio/video calls from within the Collaborate tab on Zoho Social to set effective goals, organize work, brainstorm ideas, strategize, and give constructive feedback. To start a new chat thread or to make ...
Can I start a new chat thread and make audio/video calls on iOS and Android?
Currently, you can only create a new chat thread and initiate audio/video calls on the Desktop application. However, this is on our product roadmap, and you can expect this feature very soon on iOS and Android platforms as well.
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Make sure Zoho Social has the permission to access your microphone and camera to make an audio or a video call. To change the Microphone settings, Click on the lock icon present on the address bar. Select Site settings. Under Permissions, click ...
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You can jump into quick audio/video calls with your teammates from the Posts, Collaborate, and the Reports tab from within the Zoho Social dashboard. For more information, head to our help guide.
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