Managing Posts
What can a Limited Publisher do on Zoho Social?
A Limited Publisher can view all content that's going out of the Brand, but will not have access to publish any content directly without sending it for Approval. However they will always have access to Drafts, and the Collaborate tab, if they want to ...
Who can edit a post that is awaiting approvals?
The post-owner and Admins can directly edit any post that's still awaiting approval.
Can I edit the post again once it's rejected?
Yes, you can edit a rejected post anytime, and send it back for approval.
How will I know when my post is approved/rejected?
Once your post has been approved or rejected, you will be notified via notifications within the Zoho Social Dashboard. You will also receive email notifications with the change in status and feedback from the approver, if any.
How can I edit my post if it's already sent for approvals?
You can edit a post that's awaiting approval, anytime. However, once it has been approved, any edits made will push the post back into the workflow and it will be sent as a fresh post to approvers.
Who can approve a post on Zoho Social?
All Admins (Portal and Brand Admins) have default Approver privileges, and can approve content within Zoho Social. Admins can also add members and assign them 'Approver' status anytime from within the Settings tab, to enable them to manage approvals ...
How to monitor the status of a post sent for approval?
To check the status of your post sent for approval, 1. Go to the Posts tab on your dashboard and click on Approvals on the left-hand side menu. 2. Click on the post you want to monitor the status for. On the "Post Activity" column you can see the ...
How to send a post for approval?
To send a post for approval, 1. Click on the New Post button on your Dashboard. 2. Type in the content, and you can choose to schedule it for a specific date and time based on your preference. 3. Finally hit the Send for Approval button on the ...
How to add team members as Approvers?
To add team members as Approvers, follow the steps given below. 1. Click on Settings (gear icon) followed by Brand Settings. 2. Under Brand Settings click on Publishing. 3. Under Publishing Preferences hit the Add Approver button. 4. Pick members ...
How to update the status of a post sent for approval?
1. Go to the Posts tab and click on the Approval option from the left-hand side menu. 2. Now, click on a post you want to update the status for. Initially, every post that comes in for approval, will have "Yet to Review" as the default status. 3. In ...
How to approve posts sent for approval?
On Zoho Social, all Admins and those with Approver privileges can approve content that's been sent by publishers for approval. Contact your admin for Approver privileges. If you are already added as an Approver, follow these steps: 1. Go to the Posts ...
Is there a way to edit posts that are already published via Zoho Social?
Published posts cannot be edited from within Zoho Social. The posts have to be edited directly from each social channel's Page/Profile.
I can see a 'posted by Zoho Social' tag next to my published posts. How do I remove it?
The posts which are published via Zoho Social will carry a 'published by Zoho Social' tag while looking at published posts window (on Zoho Social). However, this 'published by Zoho Social' tag in the published post will be visible only to the members ...
Who can view/edit/delete drafts?
Only the member who has created the draft & the Portal Admin role will have the permission to view/edit/delete a draft from the 'Drafts' section. Other team members with 'Member' or 'Brand admin' role in the brand will only be able to view the draft ...
What happens to all my scheduled posts when I have to reconnect/reauthenticate my social channels?
All your scheduled posts will not be published across the concerned social channel(s) until you reconnect your social channel(s) on Zoho Social. However, once you re-connect your social channels, posts for which the schedule time has not expired yet ...

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