Can I set-up an auto-response when I receive a direct message?

Can I set-up an auto-response when I receive a direct message?

It is currently not possible to set up automated direct messages or canned responses using Zoho Social.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION









                                      You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                          Manage your brands on social media

                                            Zoho Desk Resources

                                            • Desk Community Learning Series


                                            • Digest


                                            • Functions


                                            • Meetups


                                            • Kbase


                                            • Resources


                                            • Glossary


                                            • Desk Marketplace


                                            • MVP Corner


                                            • Word of the Day


                                              Zoho Marketing Automation

                                                Zoho Sheet Resources

                                                 

                                                    Zoho Forms Resources


                                                      Secure your business
                                                      communication with Zoho Mail


                                                      Mail on the move with
                                                      Zoho Mail mobile application

                                                        Stay on top of your schedule
                                                        at all times


                                                        Carry your calendar with you
                                                        Anytime, anywhere




                                                              Zoho Sign Resources

                                                                Sign, Paperless!

                                                                Sign and send business documents on the go!

                                                                Get Started Now




                                                                        Zoho TeamInbox Resources



                                                                                Zoho DataPrep Resources



                                                                                  Zoho DataPrep Demo

                                                                                  Get a personalized demo or POC

                                                                                  REGISTER NOW


                                                                                    Design. Discuss. Deliver.

                                                                                    Create visually engaging stories with Zoho Show.

                                                                                    Get Started Now









                                                                                                        • Related Articles

                                                                                                        • Adding Direct Message (DM) links to Tweets

                                                                                                          Twitter lets you start a private conversations with your audience when interacting through Tweets. All you have to do is to add a Direct Message link to your tweets to allow your audience share certain information such as phone numbers, contact ...
                                                                                                        • Set Inbox Preferences

                                                                                                          You can organize your Inbox by setting and modifying certain actions, automations, and preferences under Settings -> Brand Settings -> Inbox Preferences. Reply and Close Enabling this setting will ensure that an interaction will automatically move to ...
                                                                                                        • Can I receive and send messages to LinkedIn users?

                                                                                                          No, you cannot send and receive messages on LinkedIn due to API limitations imposed by this network. However, you can continue to send and receive messages for your Facebook and Twitter social channels.
                                                                                                        • Initiating chat threads, audio, and video calling

                                                                                                          Create a new chat thread and hop into quick audio/video calls from within the Collaborate tab on Zoho Social to set effective goals, organize work, brainstorm ideas, strategize, and give constructive feedback.   To start a new chat thread or to make ...
                                                                                                        • How do I set up Custom Targeting on Zoho Social?

                                                                                                          Facebook: When you're creating a post on Facebook, you'll be able to target your posts to your audience in a particular country, or to those who speak a particular language. To create posts for a target audience: Click the Set Targeting icon in the ...
                                                                                                          Wherever you are is as good as
                                                                                                          your workplace

                                                                                                            Resources

                                                                                                            Videos

                                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                            eBooks

                                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                            Webinars

                                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                            CRM Tips

                                                                                                            Make the most of Zoho CRM with these useful tips.



                                                                                                              Zoho Show Resources