How does Notifications differ from the Live Stream on the Home Page?

How does Notifications differ from the Live Stream on the Home Page?

While both Live Stream and Notifications will show you recent engagements across social channels, the Live Stream shows you the most recent engagements with all the context that you need to react or respond to them.

For every social activity, Live Stream will show you the number of times a particular Connection has engaged with your Brand. You can view the person's followers and the number of people he or she is following.

With CRM integration, you can find out if the person is a CRM Lead or Contact. Also, you will see available internal actions such as Follow (for Twitter and Instagram). You can +Add to CRM, and Discuss, to talk about the interaction with your team collaborators.
If you click on the Know more link, you will be able to view more details, such as their recent interactions with your Brand, and their recent posts on the channels you have associated with them.

To directly engage with a post, hit Reply, Like, Tweet, Retweet, or Direct Message. On the other hand, social notifications will only display the social actions of the audience such as likes, tweets, comments, and direct messages.

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsRetailOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceForms for Solopreneurs
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit
                              Forms for Government
                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic FormsInsurance
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsWufoo alternativeEncrypted Forms
                              Accessible FormsTypeform alternativeSecure Forms

                              WCAG

                                          Create. Review. Publish.

                                          Write, edit, collaborate on, and publish documents to different content management platforms.

                                          Get Started Now






                                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                Manage your brands on social media

                                                                  Use cases

                                                                  Make the most of Zoho Desk with the use cases.

                                                                   
                                                                    

                                                                  eBooks

                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                                   
                                                                    

                                                                  Videos

                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                                   
                                                                    

                                                                  Webinar

                                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                                   
                                                                    
                                                                  • Desk Community Learning Series


                                                                  • Meetups


                                                                  • Ask the Experts


                                                                  • Kbase


                                                                  • Resources


                                                                  • Glossary


                                                                  • Desk Marketplace


                                                                  • MVP Corner



                                                                    Zoho Sheet Resources

                                                                     

                                                                        Zoho Forms Resources


                                                                          Secure your business
                                                                          communication with Zoho Mail


                                                                          Mail on the move with
                                                                          Zoho Mail mobile application

                                                                            Stay on top of your schedule
                                                                            at all times


                                                                            Carry your calendar with you
                                                                            Anytime, anywhere




                                                                                  Zoho Sign Resources

                                                                                    Sign, Paperless!

                                                                                    Sign and send business documents on the go!

                                                                                    Get Started Now




                                                                                            Zoho TeamInbox Resources





                                                                                                      Zoho DataPrep Demo

                                                                                                      Get a personalized demo or POC

                                                                                                      REGISTER NOW


                                                                                                        Design. Discuss. Deliver.

                                                                                                        Create visually engaging stories with Zoho Show.

                                                                                                        Get Started Now









                                                                                                                            • Related Articles

                                                                                                                            • Live Stream

                                                                                                                              Live Stream is a dynamic mini feed of the notifications you receive on a daily basis, it's actionable and adds context to your updates. There may be times when you'd like more information on the people engaging with your brand. That's when you go to ...
                                                                                                                            • Can I filter my Live Stream view according to my preferences?

                                                                                                                              It is currently not possible to customize or filter your Live Stream notifications in Zoho Social. However, you have the option to change your Notification preferences for notifications about activities from social channels. This ...
                                                                                                                            • Why are some of my social channels missing on the Live Stream tab?

                                                                                                                              You can only view the following social channels on your Live Stream - Facebook Page, Twitter Profile, and Instagram Profile. Google My Business listing, Facebook Group, and LinkedIn channels (Pages and Profiles) and YouTube cannot be monitored ...
                                                                                                                            • Notifications

                                                                                                                                To customize the notifications you want to receive for your Brand, go to Settings and then select Notification Settings. Enable or disable the toggle next to—Posts going live, Post failures, and Engagement—on social networks to subscribe or ...
                                                                                                                            • Email Notifications

                                                                                                                              Email notifications are sent out to users to alert them of posts and activities within Zoho Social. From the same page where you assign Brand Notifications, you can also choose brand members who will receive Email Notifications.   There are four ...
                                                                                                                              Wherever you are is as good as
                                                                                                                              your workplace

                                                                                                                                Resources

                                                                                                                                Videos

                                                                                                                                Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                eBooks

                                                                                                                                Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                Webinars

                                                                                                                                Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                CRM Tips

                                                                                                                                Make the most of Zoho CRM with these useful tips.



                                                                                                                                  Zoho Show Resources