What all can I view from the Connections tab?

You can view the following from your Connections tab on Zoho Social:

All Connections: Everyone who has interacted with your brand.
Recently Engaged: Only Connections who have engaged with your brand recently.
Most Engaged: Only Connections who interact with your brand more often than most.
X Followers: Only Connections who follow your brand on X
X Following: Only the connections your brand follows on X
Restricted Accounts - The accounts that you Muted/Blocked for X

Muted Accounts
Blocked Accounts

If you have integrated Zoho Social with your Zoho CRM account, you would view two additional fields:

6. CRM Leads: Connections who have provided their contact information and have the potential to be converted into CRM Contacts.

7. CRM Contacts: Leads that you have already contacted and have ongoing interactions with

All Connections, Recently Engaged, and Most Engaged are based on engagements; they include only your followers and not the ones followed by your brand.

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