Payments
Can I downgrade my account to a different plan?
Yes, you can easily manage your subscription and downgrade any time you'd like. However, keep in mind that downgrading will restrict your access to many of Zoho Social's Standard, Professional, Premium, or Agency features. If you decide to switch ...Is there a discount provided for non-profit organizations?
Yes, we do have a discount for non-profit organizations. Please send us an email to sales@zohocorp.com, and we'll take it from there!What is a Brand? How many Brands can I manage in each plan?
In Zoho Social, a Brand represents the social channels for a single entity or business unit. You can add and manage one each of the following social channels under a single Brand: Twitter Profile Instagram Profile Facebook Page Facebook Group ...Is there a limit to the number of Brand and Team Member add-ons I can purchase along with my paid subscription?
You can purchase Team Member and Brand add-ons if you're currently subscribed to Zoho Social's Professional, Premium, or Agency Plans. On Professional, a maximum of 5 Brand add-ons and X Team Member add-ons can be purchased. On Premium, you can ...How can I upgrade to a paid plan?
Follow these steps to upgrade to a paid plan on Zoho Social: 1. Click on Settings at the top right corner of your Home screen 2. Click Manage Subscription. 3. Select Monthly or Yearly billing by switching the toggle above the listed plans. 4. You can ...Help! I'm not able to manage my subscription plan on Zoho Social
To manage your subscription plan, you need to be a Portal Admin. Brand Admins and Users do not have access to managing the subscription plans on Zoho Social. If you'd like to be able to update your account subscription, please ask your Portal Admin ...Where can I manage subscription plans in Zoho Social?
Here's how you can manage your subscription plans: 1. Access your Zoho Social account 2. Click Settings (top right corner) 3. Click on 'Manage subscription' 4. Select the plan which you want to upgrade to (Ex: Professional) 5. Select the pay period ...What are the available modes of payment?
You can pay via MasterCard, Visa, American Express, Paypal, bank transfer or cheque transfer. For further details, write to sales@zohocorp.comWhat if I have more users and brands to manage?
Additional users or brands can be added to your subscription by purchasing the respective add-ons. Here's the cost of purchasing the add-ons based on your subscription: ADD ONS STANDARD PROFESSIONAL PREMIUM AGENCY AGENCY PLUS Brands - US$17 /Brand ...If my brand has multiple profiles or pages on a social network, will each profile be considered a separate brand?
Yes! On Zoho Social, a single Brand can only have 1 page/profile per social network, since we measure each page/profile's performance individually. For example, in one Brand, you can manage one of each: 1. Facebook Page 2. Facebook Group 3. Twitter, ...Can I see a feature comparison for Standard plan vs. Professional plan?
Our plan comparison page will give you a fair idea about what all features you will be getting as part of any Zoho Social plan you choose.Does my account exist after the trial period expires?
Yes, it does. Regardless of the plan you sign up for, once your trial period is over, you'll automatically be moved to the Free plan. You can always make an upgrade to a paid plan by clicking on your profile and selecting Manage Subscriptions. From ...Do you need my credit card information to start a trial?
No, you need not input your credit card details to start the 15-day free trial. However once your free trial is completed, you naturally switch to one of our paid options - Standard plan, Premium plan for brands or the Agency plan for agencies.
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