Can I downgrade my account to a different plan?
Yes, you can easily manage your subscription and downgrade any time you'd like. However, keep in mind that downgrading will restrict your access to many of Zoho Social's Standard, Professional, Premium, or Agency features. If you decide to switch back to a paid plan later, you will regain your access to all the data that you had previously created using restricted features (e.g., lists or reports you created when you had a paid plan).
Follow these steps to change your current subscription or move to the free plan:
- Click Settings in the top right corner of the window.
- Select Manage Subscription.
-
Click Change Plan.
- Select your new plan by clicking the Downgrade button and proceed to downgrade immediately.
- Please ensure you de-select 'Downgrade automatically at the end of current billing cycle' to downgrade immediately.
In case your credit card expires, you will be automatically downgraded to the free plan. However, we will send you five email notifications during the fifteen days before the downgrade happens, so you'll have enough time to update your information and continue with your subscription.
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