Publishing and Scheduling Posts
zShare - Frequently Asked Questions
How to temporarily disable the zShare extension for Google Chrome? You can choose to disable the extension temporarily and choose to enable it again. To do so, follow the steps given below. 1. Click on the three dots (Customize and control Google ...Bulk Scheduler - Frequently Asked Questions
Is it possible to bulk schedule posts for Instagram? Yes, you can bulk schedule posts to all connected social channels on Zoho Social, including Instagram. The CSV/ .XLS/ .XLSX file you upload should include this info: Schedule time (Mandatory) ...Design with Canva - Frequently Asked Questions
How many images can I attach from Canva to Zoho Social at a time? Only one image can be edited and attached at a time from the Design on Canva option. Can I attach Videos and GIFs from Canva? No, currently, videos and GIFs can't be attached from the ...What are the posting limits for each of the social channels supported on Zoho Social?
Here's a table outlining the posting limit per hour on Zoho Social for the social media channels connected. Social Account Posting Limit/Hour Description Facebook Page 25 Although Facebook does not have a strict posting limit, they sometimes restrict ...How many images can I attach from Canva to Zoho Social at a time?
Only one image can be edited and attached at a time from the Design on Canva option.Can I attach Videos and GIFs from Canva?
No, currently, videos and GIFs can't be attached from the Canva button on Zoho Social.Can I download photos created from the Canva button?
Yes. There are two ways to do this: The first is, once you publish a design created via Canva, it will be auto-saved to your Media Library. You can go to Media Library to save the image as follows: 1. Simply click on the design, to open a preview. 2. ...What are the tools in the Canva button?
There is a variety of tools available on the Canva button. You can crop your image, add filters, change the transparency and add filters. You can also find these other features inside the Canva button, Some of the main features are- Template: Choose ...Where do I find the Canva button on Zoho Social?
You can find the Canva button in multiple places on Zoho Social, wherever the Attach image/media button is available. Here are some key places: Access the Canva button from the Publishing window, under the Media attachment option, find the Design on ...How do I save photos from Canva to Social's Media Library?
Here is how: 1. Go to the Posts tab on Social 2. Head to Media Library Section 3. Click on the upload media icon 4. Press the Design on Canva button This canva frame will pop up: 5. After creating, click on the Attach button to import the design to ...Can I edit photos before publishing on Zoho Social?
Yes, you can access the Canva button on Social's publishing window to make changes to your designs before publishing. Access the Canva button from the media attachment icon on the publisher. These are the steps to follow: Step 1: From Zoho Social's ...How can I publish articles and posts I come across on Facebook via zShare?
Right after you install the zShare extension for Google Chrome, you would get a zShare button on all posts you come across on Facebook. To publish an article or a post of your choice from Facebook via zShare, 1. Click on the zShare button. 2. Now, ...How can I publish articles and posts I come across on Twitter via zShare?
Once after you install the zShare extension for Google Chrome, you would get a zShare button on your Twitter posts. You can choose to schedule Retweets and share articles you come across on Twitter via zShare. Follow the steps below to understand ...How to uninstall zShare for Google Chrome?
1. Right click on the extension on your Chrome browser and tap on the Remove from Chrome option. 2. Now, hit the Remove button on the consent window to uninstall the extension.How to temporarily disable the zShare extension for Google Chrome?
You can choose to disable the extension temporarily and choose to enable it again. To do so, follow the steps given below. 1. Click on the three dots (Customize and control Google Chrome) on the top right corner of your browser and tap on Settings. ...How to add zShare extension to Google Chrome?
1. To install this extension click here and hit the Add to Chrome button. 2. Now on the chrome web store click on the Add to Chrome button. 3. Finally, click on the Add extension button in the consent window.Who can edit a post that is awaiting approvals?
The post-owner and Admins can directly edit any post that's still awaiting approval.Can I edit the post again once it's rejected?
Yes, you can edit a rejected post anytime, and send it back for approval.How will I know when my post is approved/rejected?
Once your post has been approved or rejected, you will be notified via notifications within the Zoho Social Dashboard. You will also receive email notifications with the change in status and feedback from the approver, if any.How can I edit my post if it's already sent for approvals?
You can edit a post that's awaiting approval, anytime. However, once it has been approved, any edits made will push the post back into the workflow and it will be sent as a fresh post to approvers.Who can approve a post on Zoho Social?
All Admins (Portal and Brand Admins) have default Approver privileges, and can approve content within Zoho Social. Admins can also add members and assign them 'Approver' status anytime from within the Settings tab, to enable them to manage approvals ...How to monitor the status of a post sent for approval?
To check the status of your post sent for approval, 1. Go to the Posts tab on your dashboard and click on Approvals on the left-hand side menu. 2. Click on the post you want to monitor the status for. On the "Post Activity" column you can see the ...How to send a post for approval?
To send a post for approval, 1. Click on the New Post button on your Dashboard. 2. Type in the content, and you can choose to schedule it for a specific date and time based on your preference. 3. Finally hit the Send for Approval button on the ...How to add team members as Approvers?
To add team members as Approvers, follow the steps given below. 1. Click on Settings (gear icon) followed by Brand Settings. 2. Under Brand Settings click on Publishing. 3. Under Publishing Preferences hit the Add Approver button. 4. Pick members ...How to update the status of a post sent for approval?
1. Go to the Posts tab and click on the Approval option from the left-hand side menu. 2. Now, click on a post you want to update the status for. Initially, every post that comes in for approval, will have "Yet to Review" as the default status. 3. In ...How to approve posts sent for approval?
On Zoho Social, all Admins and those with Approver privileges can approve content that's been sent by publishers for approval. Contact your admin for Approver privileges. If you are already added as an Approver, follow these steps: 1. Go to the Posts ...Why am I not able to add location for the X(formerly known as Twitter) post I create on Zoho Social?
You will not be able to add a location to your X posts through Zoho Social because of API restrictions by X. You will still be able to add a location directly from your X account. Learn how to add location to Facebook and Instagram postsCan I add location for all the social channels I connect on Zoho Social?
You can add the location to your posts currently for Facebook and Instagram. To add location to your post: Click the New Post button. Enter the content for your post and click on Add Location. Enter the location you want to add or select one from the ...How to upload media from Evernote?
To attach media from Evernote, 1. Click on the Evernote option on the Cloud Picker window. 2. Select the folder and include the media you want to add, and hit the Attach button.How to upload media from Dropbox?
To add your media from Dropbox, 1. Click on the Dropbox option from the Cloud Picker window. 2. Select the folder which has the media you want to include and hit the Attach button.How to upload media from OneDrive?
To attach media to the Media Library from OneDrive, 1. Click on OneDrive from the Cloud Picker window. 2. Select the media you want to include and hit the Attach button.How to upload media from Box?
To upload media from Box to the Media Library on Zoho Social, 1. Click on the third option- Box on the Cloud Picker window. 2. Select the images, videos, and GIFs you want to include and hit the Attach button.How to upload media from GoogleDrive?
To include media from Google Drive, follow the steps below. 1. Click on the second option- Google Drive from the Cloud Picker window. 2. Select the media files from the list of all media displayed and hit the Attach button. You need to be logged in ...Can I upload and store images and video on Zoho Social?
Yes, you can upload and store images, videos, and GIFs within Zoho Social's Media Library which is a content repository. You can upload media to the Media Library on Zoho Social directly from your Desktop or using the Cloud Picker tool that lets you ...What is the size limit for an image that I can upload as a video thumbnail?
Your video thumbnail image can be upto 5MB in size, for all supported channels.Why can't I upload an image of my choice as a thumbnail for Instagram video?
You cannot currently upload an image file to set custom video thumbnail for Instagram. You can however, choose any frame from your video or select one of the auto-generated suggestions from Zoho Social, to set as video thumbnail.Which social channels can I customize video thumbnail for?
You can customize thumbnails for videos on Facebook, Instagram, X, YouTube, Pinterest, TikTok, and Mastodon from your Zoho Social web and mobile applications.Can I edit a frame or an image I add as a thumbnail?
You can always choose to edit the frame and the image you uploaded as a thumbnail for your video. Follow these steps: 1. Click on the small Pencil icon on the bottom right corner of the frame or image you uploaded. 2. Reselect a new frame or upload a ...How to add custom video thumbnail?
You can add a custom video thumbnail in two ways. You can either choose a particular frame from your video, or upload an image from your desktop. To choose a frame from your video, 1. Click on the '+' icon next to the list of auto-generated ...How to generate thumbnail suggestions for a video file?
You can include a thumbnail for your video from the list of all sample thumbnail options that Zoho Social populates. To pick your choice from the list of suggested thumbnails by Zoho Social, follow the steps below. 1. Click on the Posts tab on your ...Next page
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