Design with Canva - Frequently asked questions

Design with Canva - Frequently Asked Questions

How many images can I attach from Canva to Zoho Social at a time?
Only one image can be edited and attached at a time from the Design on Canva option.
Can I attach Videos and GIFs from Canva?
No, currently, videos and GIFs can't be attached from the Canva button on Zoho Social.
Can I download photos created from the Canva button?
Yes. There are two ways to do this:
 
The first is, once you publish a design created via Canva, it will be auto-saved to your Social Library.
You can go to Social Library to save the image as follows:

1. Simply click on the design, to open a preview.
2. Right-click on the design and select "Save Image as" to download it.
 
You can also create and import a design from Canva directly to your content library with the Upload Media option under Social Library:
  1. Go to Posts.
  2. Go to Social Library.
  3. Click on Upload Media. 
  4. Simply click on the design, to open a preview.
  5. Right-click on the design and select Save Image as to download it.


What are the tools in the Canva button?

There is a variety of tools available on the Canva button.

You can crop your image, add filters, change the transparency and add filters. You can also find these other features inside the Canva button,

 

Some of the main features are-

Template: Choose from a range of pre-made templates to post.

Elements: Choose different image vectors, shapes, and frames to enhance your design.

Text: Choose from different fonts, font styles, and colors.

Photos: Find images from Canva's library
All your designs: Previous creations on your Canva account can be accessed here from the Folders option

Where do I find the Canva button on Zoho Social?
You can find the Canva button in multiple places on Zoho Social, wherever the Attach image/media button is available.

Here are some key places:
  1. You can access the Design on Canva button from the Publishing window, under the Media attachment option.
  2. You can also import images from Canva to our Social Library section and other places in Zoho Social such as Monitor Tab, Posts tab, etc.

How do I save photos from Canva to Social's Library?

Here is how:


1. Go to the Posts tab on Social

2. Head to Social Library Section


 


3. Click on the upload media icon

4. Press the Design on Canva button

This canva frame will pop up:


5. After creating, click on the Attach button to import the design to the Media Library

 

These designs can now be accessed by your team anytime. 

Can I edit photos before publishing on Zoho Social?

Yes, you can access the Canva button on Social's publishing window to make changes to your designs before publishing.

 

Access the Canva button from the media attachment icon on the publisher.

 

These are the steps to follow:

Step 1: From Zoho Social's dashboard, go to New Post.

Step 2: Click on the Media attachment button on the menu tray on the bottom right

Step 3: Select Design on the Canva button




Step 4: This shows the shortcut templates to choose from

Step 5: Choose from the listed social channel templates for Facebook/Twitter/Instagram or the general template with the "Social Media Post" button

Step 6: The Canva Frame opens with the selected template, edit an image, or design a new one from scratch

Step 7: Once you are done, click Attach to add the image to Zoho Social
 

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